2021 JUDGE’S PROFILE

Maneesha Bhusal

Director, CX
JD.ID

Maneesha Bhusal, an executive with over 20 years of CS & CX experience in CS & CX in various industries including ecommerce, banking, real estate, telecommunication. She is a proud alumni of Insead Business school (MBA 2011).

Having worked in 27+ Countries across APAC, EMEA and US, she holds firmly to the notion that there is a solution to every customer problem, regardless of circumstances, capabilities or budget.

She began her career as a software engineer and moved on to become a business consultant. Over the time she gained a formidable reputation for successfully scaling the business and improving the CX by leveraging on UI/UX & technology.