#LoyaltyEngagementAwards

Gala Dinner: 14 June 2024
Venue: Shangri-La Singapore
Address: 22 Orange Grove Rd, Singapore 258350
Dress Code: Pastel Shimmer
Illuminate the awards gala with a radiant celebration of pastel colors and shining elegance. Guests are encouraged to wear formal attire with soft pastel hues and luminous details for a celebration of elegance. Women can opt for pastel-coloured dresses adorned with shimmering sequins or metallic threading, while men can choose pastel-coloured suits with shiny finishes or metallic accessories. Adding sparkling statement jewellery and metallic clutches completes the radiant ensemble, ensuring guests shine brightly at the event.

ELEVATING CUSTOMER-CENTRIC EXCELLENCE FOR THE 12th YEAR

SHOWCASE YOUR MASTERY IN BUILDING LASTING CONNECTIONS

In a world where customer relationships are paramount, excellence in loyalty strategies, engagement marketing, and relationship marketing remains at the heart of brand success. The Loyalty & Engagement Awards 2024 invites you to illuminate your achievements and inspire the industry.

For over a decade, the Loyalty & Engagement Awards has celebrated brands that master the art of winning hearts and minds. In our 12th year, we continue to provide a stage for leading brands to shine, showcasing their dedication to consumer-centric practices that nurture, captivate, and retain their most valuable assets – their customers.

48

In 2024, we’re thrilled to present 48 categories, each a testament to the evolving landscape of loyalty, engagement, and relationships.

This year, we’re introducing six exciting new categories, reflecting the latest trends and innovations in customer-centric practices:

What’s new in 2024?

Best Loyalty
Programme Integration

Best Loyalty Strategy
Entertainment & Media

Best Use of
Artificial Intelligence

Best Use of
User-Generated Content

Best
Customer Retention Strategy

Best
Personalisation in Relationship Marketing

Why Enter?

MARKETING-INTERACTIVE prides itself on developing its events to deliver the best possible opportunities to those who take part.

By entering The Loyalty & Engagement Awards, you have the chance to:

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Showcase your best work to our independent, expert, brand-side judges (and potential future clients and partners)

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Gain industry-wide recognition as a loyalty expert

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Receive extensive coverage across MARKETING-INTERACTIVE's media platforms

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Raise your profile to help attract new business and new talent

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Remind the industry that you’re a force to be reckoned with!

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Celebrate your successes across your company and project teams

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Boost team morale and reward outstanding work

Sponsors & Partners

For sponsorship opportunities, please email us: partnerships@marketing-interactive.com

Platinum Sponsor

Silver Sponsor

Official Beer Partners

MediaOutReach logo
YouGov

2024 PANEL OF JUDGES

Our expert judging panel will be announced soon. Please check back for regular updates!

If you’re interested in joining the judging panel of industry experts and senior marketers, please contact
Nadira Putri
Regional Producer – Awards and Custom 
Email: nadirap@marketing-interactive.com

Bella Wilvensus

Bella Wilvensus

Head of Digital Marketing, Commerce, Data & Insight

ACE Hardware Indonesia
Ngai Yuen Low

Ngai Yuen Low

Chief Merchandise & Marketing Officer

AEON Co (M)
Nesya Lestari

Nesya Lestari

Head of ATL Marketing - POCARI SWEAT

Amerta Indah Otsuka
Alvin Tham

Alvin Tham

Director, Marketing and Operations Planning

Busy Bees Asia
Dinesh Sanjay

Dinesh Sanjay

Head of Enterprise Marketing Communications

CelcomDigi
Bea	Atienza

Bea Atienza

Marketing Director

Colgate Palmolive
Shirleyvian Foo

Shirleyvian Foo

Head of Marketing, Southeast Asia

ECCO
Sebastian Grossmann

Sebastian Grossmann

Regional Director Airline Marketing

Embraer Asia Pacific
Arvid Yap

Arvid Yap

Head of Marketing

Freyabadi Indotama
Henry Jones

Henry Jones

Director of Marketing, Asia

FCM Travel Asia
Sushil Katdare

Sushil Katdare

CX Director, Greater China and Intercontinental Region

GSK
Devleena Sashital

Devleena Sashital

Senior VP Marketing

ISMAYA Group
Emily Ong

Emily Ong

Principal Product Manager - Customer & Loyalty

Landmark Group
Zeeshan Muhammad Khan

Zeeshan Muhammad Khan

Head of Marketing

LEGOLAND Malaysia Resort
Jean Choi

Jean Choi

Chief Sales & Marketing Officer

Mandai Wildlife Group
Ila Mathi

Ila Mathi

APAC Digital Lead

Mars Wrigley
Chanuttita Chitmanasak

Chanuttita Chitmanasak

Regional Head of CRM & Marketing Automation - East Asia & Australia

Michelin
Joseph Jones

Joseph Jones

Director, Brand and Creative Strategy

NBCUniversal
Sreeratha Govindasamy

Sreeratha Govindasamy

Head of Customer Care

Philip Morris Malaysia
Aric	Tan

Aric Tan

Former Head of Marketing & Strategy

Polar Puffs & Cakes
Carolin Chan

Carolin Chan

VP, Strategy and Marketing

PRM Marketing Services (PRMMS)
Piyush Rajpal

Piyush Rajpal

Marketing Director

Schneider Electric
Jenny Tang

Jenny Tang

Head, Digital Marketing, Office of Corporate Communications & Marketing

Singapore Management University

Debra Soon

Debra Soon

Group Head of Brand, Communications & Marketing

Singlife
Fitriyani	Afini

Fitriyani Afini

Director of Sales, Jakarta - Indonesia

Spotify
Michael Parsons

Michael Parsons

Senior Vice President, Marketing and Communications, Asia Pacific

Travel + Leisure Co.
Kenny Wong Koon Keng

Kenny Wong Koon Keng

Chief Marketing Officer

UEM Sunrise

Pearlyn	Cheong

Pearlyn Cheong

Regional Senior CRM Lead

Under Armour
Eryadi Sukandar

Eryadi Sukandar

Head of Sales and Marketing

Yoke Food Industries Indonesia (A Member of F&N Group)

2023 Finalists

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