#LoyaltyEngagementAwards

Gala Dinner: 14 June 2024
Venue: Shangri-La Singapore
Address: 22 Orange Grove Rd, Singapore 258350
Dress Code: Pastel Shimmer
Illuminate the awards gala with a radiant celebration of pastel colors and shining elegance. Guests are encouraged to wear formal attire with soft pastel hues and luminous details for a celebration of elegance. Women can opt for pastel-coloured dresses adorned with shimmering sequins or metallic threading, while men can choose pastel-coloured suits with shiny finishes or metallic accessories. Adding sparkling statement jewellery and metallic clutches completes the radiant ensemble, ensuring guests shine brightly at the event.

ELEVATING CUSTOMER-CENTRIC EXCELLENCE FOR THE 12th YEAR

SHOWCASE YOUR MASTERY IN BUILDING LASTING CONNECTIONS

In a world where customer relationships are paramount, excellence in loyalty strategies, engagement marketing, and relationship marketing remains at the heart of brand success. The Loyalty & Engagement Awards 2024 invites you to illuminate your achievements and inspire the industry.

For over a decade, the Loyalty & Engagement Awards has celebrated brands that master the art of winning hearts and minds. In our 12th year, we continue to provide a stage for leading brands to shine, showcasing their dedication to consumer-centric practices that nurture, captivate, and retain their most valuable assets – their customers.

48

In 2024, we’re thrilled to present 48 categories, each a testament to the evolving landscape of loyalty, engagement, and relationships.

This year, we’re introducing six exciting new categories, reflecting the latest trends and innovations in customer-centric practices:

What’s new in 2024?

Best Loyalty
Programme Integration

Best Loyalty Strategy
Entertainment & Media

Best Use of
Artificial Intelligence

Best Use of
User-Generated Content

Best
Customer Retention Strategy

Best
Personalisation in Relationship Marketing

Why Enter?

MARKETING-INTERACTIVE prides itself on developing its events to deliver the best possible opportunities to those who take part.

By entering The Loyalty & Engagement Awards, you have the chance to:

Showcase your best work to our independent, expert, brand-side judges (and potential future clients and partners)

Gain industry-wide recognition as a loyalty expert

Receive extensive coverage across MARKETING-INTERACTIVE's media platforms

Raise your profile to help attract new business and new talent

Remind the industry that you’re a force to be reckoned with!

Celebrate your successes across your company and project teams

Boost team morale and reward outstanding work

Sponsors & Partners

For sponsorship opportunities, please email us: partnerships@marketing-interactive.com

Platinum Sponsor

Silver Sponsor

Official Beer Partners

2024 PANEL OF JUDGES

Our expert judging panel will be announced soon. Please check back for regular updates!

If you’re interested in joining the judging panel of industry experts and senior marketers, please contact
Nadira Putri
Regional Producer – Awards and Custom
Email: nadirap@marketing-interactive.com

Bella Wilvensus

Head of Digital Marketing, Commerce, Data & Insight

ACE Hardware Indonesia

Ngai Yuen Low

Chief Merchandise & Marketing Officer

AEON Co (M)

Nesya Lestari

Head of ATL Marketing - POCARI SWEAT

Amerta Indah Otsuka

Alvin Tham

Director, Marketing and Operations Planning

Busy Bees Asia

Dinesh Sanjay

Head of Enterprise Marketing Communications

CelcomDigi

Bea Atienza

Marketing Director

Colgate Palmolive

Shirleyvian Foo

Head of Marketing, Southeast Asia

ECCO

Sebastian Grossmann

Regional Director Airline Marketing

Embraer Asia Pacific

Arvid Yap

Head of Marketing

Freyabadi Indotama

Henry Jones

Director of Marketing, Asia

FCM Travel Asia

Sushil Katdare

CX Director, Greater China and Intercontinental Region

GSK

Devleena Sashital

Senior VP Marketing

ISMAYA Group

Emily Ong

Principal Product Manager - Customer & Loyalty

Landmark Group

Zeeshan Muhammad Khan

Head of Marketing

LEGOLAND Malaysia Resort

Jean Choi

Chief Sales & Marketing Officer

Mandai Wildlife Group

Ila Mathi

APAC Digital Lead

Mars Wrigley

Chanuttita Chitmanasak

Regional Head of CRM & Marketing Automation - East Asia & Australia

Michelin

Joseph Jones

Director, Brand and Creative Strategy

NBCUniversal

Sreeratha Govindasamy

Head of Customer Care

Philip Morris Malaysia

Aric Tan

Former Head of Marketing & Strategy

Polar Puffs & Cakes

Carolin Chan

VP, Strategy and Marketing

PRM Marketing Services (PRMMS)

Piyush Rajpal

Marketing Director

Schneider Electric

Jenny Tang

Head, Digital Marketing, Office of Corporate Communications & Marketing

Singapore Management University

Debra Soon

Group Head of Brand, Communications & Marketing

Singlife

Fitriyani Afini

Director of Sales, Jakarta - Indonesia

Spotify

Michael Parsons

Senior Vice President, Marketing and Communications, Asia Pacific

Travel + Leisure Co.

Kenny Wong Koon Keng

Chief Marketing Officer

UEM Sunrise

Pearlyn Cheong

Regional Senior CRM Lead

Under Armour

Eryadi Sukandar

Head of Sales and Marketing

Yoke Food Industries Indonesia (A Member of F&N Group)

2023 Finalists

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