PANEL OF JUDGES
We’re delighted to introduce our independent, client-side jury.
Joachim Joerger
Director Asia Pacific Customer Service and Support
Abbott
Chris Mills
VP Digital, Loyalty & Guest Experience – Pacific
Accor
Reuben Yong
Head, Coalition and Deputy Head, Marketing (Retail)
CapitaLand Singapore
Glenn Richmond Ong
Director, Customer Experience
Cebu Air
Kevin Wong
Head of Loyalty
Celcom Axiata
Todd Handcock
President, Asia Pacific
Collinson
Banjo Castillo
General Manager
Dole Philippines
Angeline Sarah Ng
VP, DBS Payments & Platform – Head of Usage and Partnerships
DBS Bank
Carolin Chan
Director of Marketing, SEA
Edenred
Zatina Zakaria
Vice President, Customer Experience, Regional Distribution
Etiqa Insurance & Takaful
Abhimanyu Shekhawat
Director of Marketing, Loyalty & Partnerships
Flipkart
Chaitan Rao
Marketing Director
Friesland Campina
Prashant Sharma
Vice President - Customer Experience
Gameskraft
Zhaoyong Cheong
Brand Director
Gong Cha Singapore
Mohan Krishnaraj
VP and Global Head, Digital Design @ Huemen
HARMAN International (A Samsung Company)
Dimitri Andreatidis
Head of Brand and CX
Hino Motor Sales Australia
Sridhar Turaga
HSBC Life Singapore
Senior Vice President – Digital Customer Experience
Steven Angkasaputera
Head of CRM Loyalty Marketing
JD.id
Anshera Chumchaivate
Head of Data Intelligence & Customer Insights
Krungsri Consumer
Bhavik Shah
Head - CRM, Loyalty, & Analytics
Metro Brands
Saurabh Prakash
Group Vice President, Marketing
Millennium Hotels and Resorts
Stella Tan
DVP & Head, Events & Loyalty Marketing
NTUC Income
Chee Ho Yoon
Assistant Vice President of Customer Experience
OCBC Bank
Varun Rajwade
General Manager –Digital, Loyalty and Customer Analytics
Pantaloons
Wei Seong Teh
Director, Analytics and Customer Experience
Prudential Assurance Malaysia
Teng Kah Wee
Head of Customer Services
Samsung Malaysia Electronic
Sarita Vongvanich
SVP, Customer Experience and Engagement
Siam Commercial Bank
Darren How
Deputy Director, Customer Experience
Singapore Pools
Tony Alexander
Division Head - Brand Consumer Insight and Industry Trend
Smartfren
Ratna Indrayani
Chief Marketing Officer
Sompo Insurance Indonesia
Millie Gillon
Managing Director & Global Head of Client Experience
Standard Chartered Bank
Joyce K. Nazario
Assistant Vice President and Head, Patient Experience
St. Luke’s Medical Center
Irene Lim
AVP Customer Relations, Global Operations
The Ascott Limited
Caroline Leong
Group Chief Customer Officer
The Entertainment and Education Group
Jess Tang
Chief Marketing Officer
The Zest Group
Rudy Dalimunthe
VP of Customer Excellence
Tokopedia
Ron Batisan
Vice President and Customer Experience Designer
Union Bank of the Philippines
Anggun Himawan
Head of Prepaid Customer Journey and Touchpoint
XL Axiata
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