2025 JUDGE'S PROFILE

Vincent Phang
CEO, Events & Catering Division
TungLok Group
Changemaker in F&B, leading with vision, adaptability, and a passion for excellence.
Vincent Phang is a visionary leader in Singapore’s F&B and hospitality scene, currently serving as CEO, Events & Catering Division at TungLok Group. Since 1998, he has driven innovation and operational growth across the Group’s catering services.
With more than three decades of experience, Vincent has led numerous large-scale transformations, including steering the industry through the Covid-19 crisis as President of the Association of Catering Professionals Singapore (ACAPS). He now serves as President Advisor and also contributes his expertise as a board member at the Singapore Productivity Centre (SGPC).
He has been consistently recognised for his leadership and service excellence, with accolades that reflect his lasting impact on the industry.
VIEW OTHER 2025 JUDGES’ PROFILES

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