2025 JUDGE'S PROFILE

Siew Lai Wong

Chief Marketing Officer

BIG Caring Group

Siew Lai, Chief Marketing Officer of BIG Caring Group, leads Malaysia’s leading healthcare brands, BIG Pharmacy and Caring Pharmacy. With over two decades of experience, she excels in aligning marketing strategies, driving innovation, and enhancing customer engagement.

Passionate about empowering teams and delivering measurable outcomes, Siew Lai transforms data into actionable insights. At this conference, she shares her expertise on optimising marketing campaigns through impactful, data-driven strategies for real-world success.

VIEW OTHER 2025 JUDGES’ PROFILES

Siew Lai Wong

Siew Lai Wong

Chief Marketing Officer

BIG Caring Group

Libai Zhuo

Libai Zhuo

Head of Customer Happiness Digitalisation

Circles

Dr. Hayley Yew

Dr. Hayley Yew

Head, Customer Development

Coca-Cola Refreshments Malaysia

Henry Christian

Henry Christian

Head of Loyalty & Customer Digital Transformation

Metro (Private)

Ellaine Tan

Ellaine Tan

Head of Customer Service, CRM & Business Process Development

Pet Lovers Centre

Pearlyn	Cheong

Pearlyn Cheong

Regional Senior CRM Lead

Under Armour