2022 JUDGE'S PROFILE

Michelle Tucker

Head of Digital and CRM ANZ

AstraZeneca

Michelle is a senior, customer and commercially focused digital professional who has led the digital transformation of MNCs and national brands while also dabbling in the start-up world. Having both digitised and digitalised systems and processes by bringing together technology, data and digital marketing – Michelle has grown businesses from scratch and opened up new revenue streams. Michelle has experience across the full acquisition, retention and conversion framework with over fifteen years’ experience in SEM, SEO, content, platform design, CRO across ecommerce and non-ecommerce brands.  Michelle has driven significant revenue uplift and competitive advantage with organisations who have an appetite for change (and some that don’t) by raising the efficacy of digital technology and marketing.

VIEW OTHER JUDGES’ PROFILES

Nicholas Goh

Nicholas Goh

Head of Digital Marketing & CRM

Abbott Nutrition Malaysia

Darshana Shah

Darshana Shah

Executive Vice President- Marketing & Digital

Aditya Birla Health Insurance

Ee Lynn Tee

Ee Lynn Tee

Head of Customer Experience and Customer Relations Management

AEON

Cindy Lim

Cindy Lim

Head of Marketing

airasia rewards

Paundra Hanutama

Paundra Hanutama

Director of Marketing Communications

ASTON Priority Simatupang Hotel & Conference Center - Jakarta
Michelle Tucker

Michelle Tucker

Head of Digital and CRM ANZ

AstraZeneca

Evelyn Kipriotis

Evelyn Kipriotis

Loyalty & CX Consulting Director

CAMILLA Australia

Bartosz Demczuk

Bartosz Demczuk

Head of Global Consulting for CRM & Loyalty Solution

Comarch

Kien Nguyen Trung

Kien Nguyen Trung

Head of Customer Insight

CON CUNG CORPORATION

Brad Martin

Brad Martin

Head of Digital

Craveable Brands

Jason Ong

Jason Ong

Head of Customer Relations (CRM & Partnership)

Eu Yan Sang Singapore

Suzie Wing

Suzie Wing

Global Marketing Director

Frosty Boy Global

 Jane Power

Jane Power

Global Marketing and Digital Transformation Director

GenesisCare

Alan Tan

Alan Tan

Head of Digital

Gibraltar BSN

Mark Elkherbotly

Mark Elkherbotly

Head of Personalisation & Optimisation

GPC Asia Pacific
Alice Fok

Alice Fok

Head of Customer, International & Marketing

HSBC Bank (Singapore) 

Lucida Gloria Utamidewi

Lucida Gloria Utamidewi

VP, Head of Loyalty Management

Indosat Ooredoo Hutchison

Serene Lee

Serene Lee

Head, Customer Experience

JustCo

Venkatesh Kidambi

Venkatesh Kidambi

Global Head Digital Marketing Platform & CRM

Kimberly-Clark

Nissan Joseph

Nissan Joseph

Chief Executive Officer

Metro Brands

Travis Brown

Travis Brown

Head of Customer Experience

Officeworks

Sreeratha G

Sreeratha G

Head of Customer Care

Philip Morris Malaysia

Charles Brewer

Charles Brewer

Group Chief Executive Officer

Pos Malaysia

Sheznie Merican

Sheznie Merican

CMO

Positano Risto

Carolin Chan

Carolin Chan

Director of Marketing, SEA

PRM Marketing Services (PRMMS)

Vanessa Ligovich

Vanessa Ligovich

Chief Marketing Officer

Quintis Sandalwood

Grace Tang

Grace Tang

Vice President, Customer Advocacy

Razer

Leonardo Slatter

Leonardo Slatter

Head of CRM & Media Communications

Senayan City Mall, Jakarta- Indonesia

Cheryl Ko

Cheryl Ko

Associate Director, Channel Engagement

Singtel

Alyaa Ramlan

Alyaa Ramlan

Head, Social

Telekom Malaysia