2025 JUDGE'S PROFILE
Libai Zhuo
Head of Customer Happiness Digitalisation
Circles
Libai Zhuo is the Head of Customer Happiness Digitalisation at Circles, a leading company focused on enhancing customer experience through innovative digital solutions. She has a strong background in UX/UI design and web experience management, having led high-impact projects at companies such as 3M, Salesforce, and Lazada.
Libai has a proven track record of improving customer experiences, driving significant growth in user engagement, and optimising digital conversions, all through data-driven, customer-centric strategies.
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Libai Zhuo
Head of Customer Happiness Digitalisation
Circles
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