Libai Zhuo

Head of Customer Happiness Digitalisation

Circles

Libai Zhuo is the Head of Customer Happiness Digitalisation at Circles, a leading company focused on enhancing customer experience through innovative digital solutions. She has a strong background in UX/UI design and web experience management, having led high-impact projects at companies such as 3M, Salesforce, and Lazada.

Libai has a proven track record of improving customer experiences, driving significant growth in user engagement, and optimising digital conversions, all through data-driven, customer-centric strategies.