2023 JUDGE'S PROFILE
Dr. Natawat Saigosoom
EVP, Customer Experience Function
Siam Commercial Bank (SCB)
Natawat is a CX leader who possesses a strong background in Data Science and Analytics. He has worked and served in leadership positions at leading companies in various sectors. His areas of expertise include Customer experience management, Customer insights, Data Science & Analytics, and Data innovation & Monetization.
With more than 15 years of professional experience, Natawat has a consistent track record of turning insights into actions accelerating business growth and improving customer experience by leveraging data science & analytics.
He earns his doctorate in Innovation, Management, and Policy from Alliance Manchester Business School, and MPhil in Technology Policy from the University of Cambridge where he was a Cambridge Overseas Trust Scholar.
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