2026 Finalists

LOYALTY CATEGORIES

1. Best Card-Based Loyalty Programme
ACCOR
Brand: ALL ACCOR
Campaign: ALL Accor Loyalty Programme
HEWLETT PACKARD ENTERPRISE (HPE)
Campaign: HPE ENGAGE & GROW
Agency: PRM Marketing Services (PRMMS)
Millennium Hotels and Resorts
Brand: MyMillennium – The Card That Opens More
Campaign: MyMillennium – The Card That Opens More
2. Best Loyalty Strategy – Automotive
Inchcape Singapore
Brand: Toyota
Campaign: Toyota Always
Agency: PRM Marketing Services (PRMMS)
Performance Motors
Campaign: People. Magic. Loyalty. Customer Engagement is in Performance Motors’ DNA
Shell International Petroleum
Campaign: Shell Advantage Rewards
Agency: PRM Marketing Services (PRMMS)
3. Best Loyalty Strategy – Collaborative Partnerships
ACCOR
Brand: ALL ACCOR
Campaign: Singapore Airlines KrisFlyer x ALL Accor 50% Bonus Campaign​
CARiNG Pharmacy
Brand: Mom & Cutie
Campaign: Happy Diners: Play Smart, Eat Smart!
FairPrice Group (NTUC Link)
Campaign: Caltex SG-MY x Link Rewards x Trust: Cross-Border Partnership
HEWLETT PACKARD ENTERPRISE (HPE)
Campaign: HPE ENGAGE & GROW
Agency: PRM Marketing Services (PRMMS)
Millennium Hotels and Resorts
Campaign: Partnerships With Purpose: Building a Global Loyalty Ecosystem at 30
Palo Alto Networks
Campaign: Palo Alto Networks Turbo Rewards
Agency: PRM Marketing Services (PRMMS)
Plaza Premium Group
Brand: Smart Traveller
Campaign: Loyalty Synergy: Partnerships That Deliver
Wink
Campaign: Wink & Clients
4. Best Loyalty Strategy – Consumer
CAPITALAND INVESTMENT
Campaign: CapitaStar: Reinventing Retail Loyalty Through Singapore’s First Large-Scale Linked-Payment Rewards Ecosystem
FairPrice Group (NTUC Link)
Campaign: The Link Rewards Programme – Every Reward, Made a Little Better
Inchcape Singapore
Brand: Toyota
Campaign: Toyota Always
Agency: PRM Marketing Services (PRMMS)
Shell International Petroleum
Campaign: Shell Advantage Rewards
Agency: PRM Marketing Services (PRMMS)
Vejthani International Hospital
Campaign: Comprehensive Kidney Transplant Campaign
5. Best Loyalty Strategy – Finance & Insurance
AIA Indonesia
Campaign: AIA Vitality Live 2025: Turning Everyday Behaviour into a Premium Loyalty Experience
Agency: Milli
  Gallagher & imar
Campaign: Gallagher Business Rewards & The Shed
Agency: Wink
HCF
Campaign: HCF Thank You App​
Agency: Wink
Prudential
Campaign: Moments That Matter
Agency: Construct
RHB Singapore
Campaign: Rooted in Tradition, Growing with You
6. Best Loyalty Strategy – Health & Wellness
AIA Singapore
Campaign: Enabling Healthier Longer Better Lives through AIA+ and strategic partnerships
BIG CARiNG GROUP
Campaign: Biggest Health, Beauty & Baby Expo
Guardian Health and Beauty
Campaign: MYguardian Rewards Loyalty Program
HCF
Campaign: HCF Thank You App​
Agency: Wink
7. Best Loyalty Strategy – Launch / Re-Launch
CAPITALAND INVESTMENT
Campaign: CapitaStar: Reinventing Retail Loyalty Through Singapore’s First Large-Scale Linked-Payment Rewards Ecosystem
Citibank Singapore
Brand: Citi SMRT Card ​
Campaign: Citi SMRT 20th Year of Partnership – Take Your Savings Places
Agencies: Spark Foundry, Nine:TwentyEight, Performics India
Flight Centre Travel Group
Campaign: World360 Rewards
Agency: Wink
Guardian Health and Beauty
Campaign: MYguardian Rewards Loyalty Program
HCF
Campaign: HCF Thank You App​
Agency: Wink
Hilton International
Brand: Hilton Honors
Campaign: Hilton Honors just got more rewarding
Maybank Singapore
Campaign: Served Your Way. Maybank.
  McMillan Shakespeare Group ​
Campaign: MMS Rewards / Maxxia Rewards / RemServ Rewards / Oly Rewards
Agency: Wink
Metro
Campaign: Treasured by Metro
Vietnam Airlines
Brand: Lotusmiles
Campaign: Lotusmiles Mobile App
Agency: Comarch
8. Best Loyalty Strategy – Lifestyle
Fujioh International Trading
Brand: Fujioh
Campaign: Fujioh Aftersales Program
Agency: PRM Marketing Services (PRMMS)
Guardian Health and Beauty
Campaign: MYguardian Rewards Loyalty Program
Inchcape Singapore
Brand: Toyota
Campaign: Toyota Always
Agency: PRM Marketing Services (PRMMS)
9. Best Loyalty Strategy – Membership Programme
CAPITALAND INVESTMENT
Campaign: CapitaStar: Reinventing Retail Loyalty Through Singapore’s First Large-Scale Linked-Payment Rewards Ecosystem
FairPrice Group (NTUC Link), NTUC (National Trades Union Congress)
Campaign: Link Rewards Programme
Guardian Health and Beauty
Campaign: MYguardian Rewards Loyalty Program
HEWLETT PACKARD ENTERPRISE (HPE)
Campaign: HPE ENGAGE & GROW
Agency: PRM Marketing Services (PRMMS)
KANIVA PET FOOD
Campaign: Kaniva : Pet Protect Family
Millennium Hotels and Resorts
Campaign: MyMillennium: Membership Reimagined
Royal Automobile Association of South Australia
Campaign: RAA Rewards
Agency: Wink
Shell International Petroleum
Campaign: Shell Advantage Rewards
Agency: PRM Marketing Services (PRMMS)
The 1, Central Group
Brand: The 1
Campaign: The 1 : Redefining Membership from Rewards to Enduring Relationships
Veeam
Campaign: Veeam PartnerPerks
Agency: PRM Marketing Services (PRMMS)
10. Best Loyalty Strategy – Programme Integration
Flight Centre Travel Group
Campaign: World360 Rewards
Agency: Wink
HEWLETT PACKARD ENTERPRISE (HPE)
Campaign: HPE ENGAGE & GROW
Agency: PRM Marketing Services (PRMMS)
HEWLETT PACKARD ENTERPRISE (HPE)
Brand: HPE Networking Instant On
Campaign: HPE Networking Instant On ACTION Partner Club
Agency: PRM Marketing Services (PRMMS)
KANIVA PET FOOD
Campaign: Kaniva : Pet Protect Family
Shell International Petroleum
Campaign: Shell Advantage Rewards
Agency: PRM Marketing Services (PRMMS)
11. Best Loyalty Strategy – Retail
CAPITALAND INVESTMENT
Campaign: CapitaStar: Reinventing Retail Loyalty Through Singapore’s First Large-Scale Linked-Payment Rewards Ecosystem
Citibank Singapore, Mastercard Asia/Pacific
Brand: Citi Mastercard
Campaign: Citi Mastercard & Lendlease Lunar New Year Campaign
Agency: Mastercard Marketing Services
FairPrice Group (NTUC Link)
Campaign: The Link Rewards Programme – Every Reward, Made A Little Better
Fujioh International Trading
Brand: Fujioh
Campaign: Fujioh Aftersales Program
Agency: PRM Marketing Services (PRMMS)
KANIVA PET FOOD
Campaign: Kaniva : Pet Protect Family
Metro
Campaign: Metro’s Retail Transformation
Shell International Petroleum
Campaign: Shell Advantage Rewards
Agency: PRM Marketing Services (PRMMS)
The 1, Central Group
Brand: The 1
Campaign: The 1: Redefining Retail Loyalty Beyond Transactions into Enduring Relationships
12. Best Loyalty Strategy – Rewards & Incentives
ACCOR
Brand: ALL ACCOR
Campaign: ALL Accor Loyalty Programme​
AIA Singapore
Campaign: AIA Vitality
HEWLETT PACKARD ENTERPRISE (HPE)
Campaign: HPE ENGAGE & GROW
Agency: PRM Marketing Services (PRMMS)
KANIVA PET FOOD
Campaign: Kaniva : Pet Protect Family
Mastercard
Campaign: Mastercard Travel Rewards
Agency: Wink
Nufarm Indonesia
Brand: Nufarm
Campaign: Grow-Together Programme
Agency: PRM Marketing Services (PRMMS)
Palo Alto Networks
Campaign: Palo Alto Networks Turbo Rewards
Agency: PRM Marketing Services (PRMMS)
Plaza Premium Group
Brand: Smart Traveller
Campaign: The Instant Ecosystem: Rewarding the Seamless Journey by Smart Traveller​
13. Best Loyalty Strategy – Travel & Hospitality
Flight Centre Travel Group
Campaign: World360 Rewards
Agency: Wink
Hilton International Asia Pacific
Brand: Hilton Honors
Campaign: Hilton Honors just got more rewarding
Mastercard
Campaign: Mastercard Travel Rewards
Agency: Wink
Millennium Hotels and Resorts
Campaign: MHR30: A Multi-Touchpoint Loyalty Engine for the Next 30 Years
14. Best Regional Loyalty Campaign
ACCOR
Brand: ALL ACCOR
Campaign: 3X DINING OFFER
CARiNG Pharmacy
Campaign: CARiNG Connects Sarawak: Loyalty Made Local
FairPrice Group (NTUC Link)
Brand: Link Rewards
Campaign: Caltex SG-MY x Link Rewards x Trust: Cross-Border Partnership
HEWLETT PACKARD ENTERPRISE (HPE)
Campaign: HPE ENGAGE & GROW
Agency: PRM Marketing Services (PRMMS)
HEWLETT PACKARD ENTERPRISE (HPE)
Brand: HPE Networking Instant On
Campaign: HPE Networking Instant On ACTION Partner Club
Agency: PRM Marketing Services (PRMMS)
Kaspersky Lab Singapore
Campaign: Kaspersky APAC Partner Incentive Programs
Agency: PRM Marketing Services (PRMMS)
Millennium Hotels and Resorts
Campaign: Loyalty Across Southeast Asia Through Stays and Dining
  Philip Morris International
Brand: IQOS
Campaign: IQOS CLUB
Royal Automobile Association of South Australia
Campaign: RAA Rewards
Agency: Wink
15. Best Use of Artificial Intelligence
DBS Bank Singapore
Campaign: DBS Joy
The 1, Central Group
Brand: The 1
Campaign: The 1 AI Insight Agent: Humanizing Loyalty Through Agentic AI
The 1, Central Group
Brand: The 1
Campaign: The 1 AI Personalization Engine: Powering Hyper-Personalized Loyalty at Scale

ENGAGEMENT CATEGORIES

16. Best Customer Experience
DBS Bank Singapore
Campaign: Empathetic Scam Servicing with AI
Flight Centre Travel Group
Campaign: World360 Rewards
Agency: Wink
Inchcape Singapore
Brand: Toyota
Campaign: Toyota Always
Agency: PRM Marketing Services (PRMMS)
KANIVA PET FOOD
Campaign: Kaniva : Pet Protect Family
Metro
Campaign: Metro – Service Excellenc
  Philip Morris International
Brand: IQOS
Campaign: IQOS CLUB
Royal Automobile Association of South Australia
Campaign: RAA Rewards
Agency: Wink
Shell International Petroleum
Campaign: Shell Advantage Rewards
Agency: PRM Marketing Services (PRMMS)
Sony
Campaign: Sony Digital Imaging Campaign
Agency: Wink
17. Best Engagement Strategy – B2B
  Gallagher & imar
Campaign: Gallagher Business Rewards & The Shed
Agency: Wink
HEWLETT PACKARD ENTERPRISE (HPE)
Campaign: HPE ENGAGE & GROW
Agency: PRM Marketing Services (PRMMS)
KANIVA PET FOOD
Campaign: Kaniva : Pet Protect Family
  McMillan Shakespeare Group ​
Campaign: Maxxia Rewards / RemServ Rewards
Agency: Wink
RHB Singapore
Campaign: Rhythm of the Strings, Triumph of the Steed
Shell International Petroleum
Campaign: Shell Advantage Rewards
Agency: PRM Marketing Services (PRMMS)
Singlife
Campaign: Driving Adviser Loyalty in an Open Architecture Market
Syngenta
Campaign: Syngenta ePartnerGrow®
Agency: PRM Marketing Services (PRMMS)
18. Best Engagement Strategy – B2C
Citibank Singapore
Brand: Citi SMRT Card
Campaign: Citi SMRT 20th Year of Partnership – Take Your Savings Places
Agencies: Spark Foundry, Nine:TwentyEight, Performics India
Elyx
Campaign: Test, Train, Track
Agency: For The Optics
FairPrice Group
Campaign: Designing Shopper First Retail Experiences Through a Strategic Public Private Partnership
Geneco
Campaign: #ForestOfProsperity
Geneco
Campaign: Lost To Be Found
Geneco
Campaign: Star Light, Star Bright
Inchcape Singapore
Brand: Toyota
Campaign: Toyota Always
Agency: PRM Marketing Services (PRMMS)
  Philip Morris International
Brand: IQOS
Campaign: IQOS CLUB
Shell International Petroleum
Campaign: Shell Advantage Rewards
Agency: PRM Marketing Services (PRMMS)
19. Best Engagement Strategy – Employee Experience
ACCOR
Brand: ALL ACCOR
Campaign: CARES ​- OUR LOYALTY PROMISE
Agency: Be More Human
DBS Bank Singapore
Campaign: CBWMO United: Our Collective Journey
DBS Bank Singapore
Campaign: Engagement through the 3Es : Education, Exposure and Experience
DBS Bank Singapore
Campaign: The Future-Ready SPARK: Building a Culture of Excellence
DBS Bank Singapore
Campaign: CARE@IBGO AI-Powered People Transformation
DBS Bank Singapore
Campaign: OneMobile
  McMillan Shakespeare Group ​
Campaign: MMS Rewards
Agency: Wink
Plaza Premium Group
Brand: Smart Traveller
Campaign: The Win-Win-Win Frontline: Empowering Ambassadors by Smart Traveller​
Singlife
Campaign: Moving as One
20. Best Engagement Strategy – Omnichannel
Asia Pacific Breweries (Singapore), FairPrice Group
Campaign: Huat with Tiger
Citibank Singapore, Mastercard Asia/Pacific
Brand: Citi Mastercard
Campaign: Citi Mastercard at NATAS Fair Spend and Get Campaign
Agency: Mastercard Marketing Services
FairPrice Group (NTUC Link)
Campaign: Bridge to equity: Automating savings via Myinfo
Agency: Honest Studio
Guardian Health and Beauty
Campaign: MYguardian Rewards Loyalty Program
HEWLETT PACKARD ENTERPRISE (HPE)
Campaign: HPE ENGAGE & GROW
Agency: PRM Marketing Services (PRMMS)
KANIVA PET FOOD
Campaign: Kaniva : Pet Protect Family
Maybank Singapore
Campaign: Served Your Way. Maybank.
Shell International Petroleum
Campaign: Shell Advantage Rewards
Agency: PRM Marketing Services (PRMMS)
21. Best Engagement Strategy – Online Experience
HEWLETT PACKARD ENTERPRISE (HPE)
Campaign: HPE ENGAGE & GROW
Agency: PRM Marketing Services (PRMMS)
HEWLETT PACKARD ENTERPRISE (HPE)
Brand: HPE Networking Instant On
Campaign: HPE Networking Instant On ACTION Partner Club
Agency: PRM Marketing Services (PRMMS)
Shell International Petroleum
Campaign: Shell Advantage Rewards
Agency: PRM Marketing Services (PRMMS)
22. Best Engagement Strategy – Specific Audience
AIA Singapore
Campaign: AIA Ultimate FitnessFest
  BIBD, Mastercard
Campaign: BIBD PERDANA Mastercard World Elite Experience
Agency: The Atelier & Co.
DBS Bank Singapore
Campaign: DBS Credit Card Rewards Mastercard Gamer Exchange Campaign
Agencies: Player Media, Mastercard Asia Pacific
Geneco
Campaign: Star Light, Star Bright
Geneco
Campaign: Lost To Be Found
Geneco
Campaign: #ForestOfProsperity
HEWLETT PACKARD ENTERPRISE (HPE)
Campaign: HPE ENGAGE & GROW
Agency: PRM Marketing Services (PRMMS)
KANIVA PET FOOD
Campaign: Kaniva No Pet Beauty Standard
Shell International Petroleum
Campaign: Shell Advantage Rewards
Agency: PRM Marketing Services (PRMMS)
Singlife
Campaign: Driving Adviser Loyalty in an Open Architecture Market
23. Best Use of Advocates
Geneco
Campaign: Lost To Be Found
Geneco
Campaign: #ForestOfProsperity
Geneco
Campaign: Star Light, Star Bright
HEWLETT PACKARD ENTERPRISE (HPE)
Campaign: HPE ENGAGE & GROW
Agency: PRM Marketing Services (PRMMS)
KANIVA PET FOOD
Campaign: Kaniva x BUS
KANIVA PET FOOD
Campaign: Kaniva No Pet Beauty Standard
24. Best Use of Contests / Promotions
Advanced Micro Devices
Brand: AMD
Campaign: AMD x Trip.com: Road to Thailand Game Show Streamer Challenge Campaign
Agency: Eliphant
Citibank Singapore, Mastercard Asia/Pacific
Brand: Citi Mastercard
Campaign: Citi Mastercard Million Dollar Giveaway
Agencies: Spark Foundry, Nine: TwentyEight
Geneco
Campaign: Lost To Be Found
Agency:
Geneco
Campaign: #ForestOfProsperity
Geneco
Campaign: Star Light, Star Bright
HEWLETT PACKARD ENTERPRISE (HPE)
Campaign: HPE ENGAGE & GROW
Agency: PRM Marketing Services (PRMMS)
25. Best Use of Corporate Social Responsibility
DBS Bank Singapore
Campaign: Sustaining Lives, Enriching Minds
Geneco
Campaign: Lost To Be Found
Geneco
Campaign: Star Light, Star Bright
Geneco
Campaign: #ForestOfProsperity
RHB Singapore
Campaign: RHB Touch Hearts 2025
RHB Singapore
Campaign: Rhythm of the Strings, Triumph of the Steed
26. Best Use of Events
FairPrice Group
Brand: Just Wine Club
Campaign: Wine Meets Wok: A Just Wine Club Pairing Dinner
KANIVA PET FOOD
Campaign: Kaniva x BUS
KANIVA PET FOOD
Campaign: Kaniva No Pet Beauty Standard
Metro
Campaign: Event-Led Retail Transformation
(featuring Metro x Shinsegae International Event & SleepLab Launch)
Millennium Hotels and Resorts
Campaign: Where Members Belong
RHB Singapore
Campaign: Rhythm of the Strings, Triumph of the Steed
Singlife
Campaign: Driving Adviser Loyalty in an Open Architecture Market
Vietnam Airlines
Brand: Lotusmiles
Campaign: Lotusmiles
Agency: Comarch
27. Best Use of Experiential / Live Marketing
FairPrice Group
Brand: Just Wine Club
Campaign: Wine Meets Wok: A Just Wine Club Pairing Dinner
Geneco
Campaign: Star Light, Star Bright
Geneco
Campaign: #ForestOfProsperity
Geneco
Campaign: Lost To Be Found
Spotify
Campaign: Spotify Carat Station Indonesia
Agencies: Ambil Hati, OOB
28. Best Use of Gamification
AEON Credit Services, Mastercard
Brand: AEON Mastercard
Campaign: AEON Mastercard: Gamifying Spends via Blind Boxes
Agency: Mastercard Services
Citibank Singapore
Brand: Citi SMRT Card
Campaign: Citi SMRT 20th Year of Partnership – Take Your Savings Places
Agency: Xerago Solutions
DBS Bank Singapore
Campaign: SG CBWMO | Mission: I’M POSSIBLE – A Play‑to‑Engage Experience​
HEWLETT PACKARD ENTERPRISE (HPE)
Campaign: HPE ENGAGE & GROW
Agency: PRM Marketing Services (PRMMS)
Indosat
Brands: IMPoin & BonsTri
Campaign: Pesta Hadiah IMPoin & BombasTri
Shell International Petroleum
Campaign: Shell International Petroleum
Agency: PRM Marketing Services (PRMMS)
Vietnam Airlines
Brand: Lotusmiles
Campaign: Lotusmiles Mobile App
Agency: Comarch
29. Best Use of Influencers
Advanced Micro Devices
Brand: AMD
Campaign: AMD x Trip.com: Road to Thailand Game Show Streamer Challenge Campaign
Agency: Eliphant
Citibank Singapore
Brand: Citi Credit Cards ​
Campaign: Citi Cards Privileges Campaign ​
Agency: Spark Foundry
Geneco
Campaign: Lost To Be Found
Geneco
Campaign: Star Light, Star Bright
Geneco
Campaign: #ForestOfProsperity
KANIVA PET FOOD
Campaign: KANIVA PET FOOD
KANIVA PET FOOD
Campaign: Kaniva x BUS
Millennium Hotels and Resorts
Campaign: M Social Collective: How Co-Creation Evolved the Hotel Influencer Playbook
30. Best Use of Integrated Media
Asia Pacific Breweries (Singapore), FairPrice Group
Campaign: Huat with Tiger
Citibank Singapore, Mastercard Asia/Pacific
Brand: Citi Mastercard ​​
Campaign: Citi Mastercard Million Dollar Giveaway ​​
Agencies: Spark Foundry, Nine: TwentyEight​​
DBS Bank Singapore
Campaign: DBS Credit Card Rewards Mastercard Gamer Exchange Campaign
Agencies: Player Media, Mastercard Asia Pacific
FairPrice Group (NTUC Link)
Campaign: Bridge to equity: Automating savings via Myinfo
Agency: Honest Studio
Geneco
Campaign: Lost To Be Found
Geneco
Campaign: Star Light, Star Bright
Geneco
Campaign: #ForestOfProsperity
KANIVA PET FOOD
Campaign: Kaniva No Pet Beauty Standard
Shell International Petroleum
Campaign: Shell Advantage Rewards
Agency: PRM Marketing Services (PRMMS)
Syngenta
Campaign: Syngenta ePartnerGrow®
Agency: PRM Marketing Services (PRMMS)
31. Best Use of Social Media
ACCOR
Brand: ALL ACCOR
Campaign: ALL Accor x Emirates Skywards: The Roland-Garros Experience​
Agency: Munch Coms
Advanced Micro Devices
Brand: AMD
Campaign: AMD x Trip.com: Road to Thailand Game Show Streamer Challenge Campaign
Agency: Eliphant
Citibank Singapore, Mastercard Asia/Pacific
Brand: Citi Mastercard
Campaign: Citi Mastercard Amplify SG Media Campaign
Agency: Spark Foundry
Geneco
Campaign: Lost To Be Found
Geneco
Campaign: #ForestOfProsperity
Geneco
Campaign: Star Light, Star Bright
KANIVA PET FOOD
Campaign: Kaniva No Pet Beauty Standard
KANIVA PET FOOD
Campaign: Kaniva x BUS
Millennium Hotels and Resorts
Campaign: Turning Passive Audiences Into Active Brand Participants
Agency: Wordsmithery
32. Best Use of Technology
CAPITALAND INVESTMENT
Campaign: CapitaStar: Reinventing Retail Loyalty Through Singapore’s First Large-Scale Linked-Payment Rewards Ecosystem
FairPrice Group (NTUC Link)
Campaign: Bridge to equity: Automating savings via Myinfo
Agency: Honest Studio
Flight Centre Travel Group
Campaign: World360 Rewards
Agency: Wink
HEWLETT PACKARD ENTERPRISE (HPE)
Campaign: HPE ENGAGE & GROW
Agency: PRM Marketing Services (PRMMS)
Hilton International
Campaign: Scaling Human Connections Through WhatsApp
Agency: Merkle Singapore
KANIVA PET FOOD
Campaign: Kaniva : Pet Protect Family
  McMillan Shakespeare Group ​
Campaign: MMS Rewards
Agency: Wink
Nufarm Indonesia
Brand: Nufarm 
Campaign: Grow-Together Programme
Agency: PRM Marketing Services (PRMMS)
Shell International Petroleum
Campaign: Shell Advantage Rewards
Agency: PRM Marketing Services (PRMMS)
The 1, Central Group
Brand: The 1
Campaign: The 1: AI-Driven Loyalty Ecosystem Transforming Customer Engagement at Scale
33. Best Use of User-Generated Content
KANIVA PET FOOD
Campaign: Kaniva No Pet Beauty Standard
KANIVA PET FOOD
Campaign: Kaniva x BUS
Millennium Hotels and Resorts
Campaign: #YesMillennium – Where Guests Tell the Story
34. Best User Experience
HEWLETT PACKARD ENTERPRISE (HPE)
Campaign: HPE ENGAGE & GROW
Agency: PRM Marketing Services (PRMMS)
KANIVA PET FOOD
Campaign: Kaniva : Pet Protect Family
  Philip Morris International
Brand: IQOS
Campaign: IQOS CLUB
Plaza Premium Group
Brand: Smart Traveller
Campaign: Skip the Line: The ‘Link My Card’ Revolution by Smart Traveller
Shell International Petroleum
Campaign: Shell Advantage Rewards
Agency: PRM Marketing Services (PRMMS)

RELATIONSHIP CATEGORIES

35. Best Customer Relationship Management Strategy
Elyx
Campaign: Test, Train, Track: The Elyx F1 Experience
Agency: For The Optics
FairPrice Group (NTUC Link)
Campaign: 2025 End of Year Unpacked
HEWLETT PACKARD ENTERPRISE (HPE)
Campaign: HPE ENGAGE & GROW
Agency: PRM Marketing Services (PRMMS)
KANIVA PET FOOD
Campaign: Kaniva : Pet Protect Family
Shell International Petroleum
Campaign: Shell Advantage Rewards
Agency: PRM Marketing Services (PRMMS)
The 1, Central Group
Brand: The 1
Campaign: 23 Million Relationships. 20 Years of Trust.
36. Best Customer Retention Strategy
AIA Indonesia
Campaign: Reinventing Customer Engagement: ECM as a Retention Engine
Agency: WeMotion
HEWLETT PACKARD ENTERPRISE (HPE)
Campaign: HPE ENGAGE & GROW
Agency: PRM Marketing Services (PRMMS)
KANIVA PET FOOD
Campaign: Kaniva : Pet Protect Family
NTUC (National Trades Union Congress), FairPrice Group (NTUC Link)
Brand: Link Membership
Campaign: Driving Everyday Value Through Lifecycle-Led Loyalty with NTUC & Link Membership
Prudential
Campaign: Moments That Matter
Agency: Construct
Shell International Petroleum
Campaign: Shell Advantage Rewards
Agency: PRM Marketing Services (PRMMS)
37. Best Personalisation in Relationship Marketing
HEWLETT PACKARD ENTERPRISE (HPE)
Campaign: HPE ENGAGE & GROW
Agency: PRM Marketing Services (PRMMS)
KANIVA PET FOOD
Campaign: Kaniva : Pet Protect Family
RHB Singapore
Campaign: Rooted in Tradition, Growing with You
Shell International Petroleum
Campaign: Shell Advantage Rewards
Agency: PRM Marketing Services (PRMMS)
38. Best Use of Consumer Insights / Data Analytics
ACCOR
Campaign: An Identity Led CDP Strategy for Accor​
Agency: Publicis
DBS Bank Singapore
Campaign: CIT Optimisation Excellence in Cash Management and ATM Operations
FairPrice Group
Campaign: Designing Shopper-First Retail Experiences Through a Strategic Public-Private Partnership
FairPrice Group (NTUC Link)
Campaign: 2025 End of Year Unpacked
HEWLETT PACKARD ENTERPRISE (HPE)
Campaign: HPE ENGAGE & GROW
Agency: PRM Marketing Services (PRMMS)
KANIVA PET FOOD
Campaign: Kaniva : Pet Protect Family
KANIVA PET FOOD
Campaign: Kaniva No Pet Beauty Standard
Nufarm Indonesia
Brand: Nufarm
Campaign: Grow-Together Programme
Agency: PRM Marketing Services (PRMMS)
39. Best Use of Content Marketing
DBS Bank Singapore
Campaign: DBS Credit Card Rewards Mastercard Gamer Exchange Campaign
Agencies: Player Media, Mastercard Asia Pacific
Geneco
Campaign: Lost To Be Found
Geneco
Campaign: Star Light, Star Bright
Geneco
Campaign: #ForestOfProsperity
HEWLETT PACKARD ENTERPRISE (HPE)
Campaign: HPE ENGAGE & GROW
Agency: PRM Marketing Services (PRMMS)
KANIVA PET FOOD
Campaign: Kaniva x BUS
KANIVA PET FOOD
Campaign: Kaniva x BUS
Singtel
Campaign: Majulah Singapura
40. Best Use of Direct Marketing
Geneco
Campaign: #ForestOfProsperity
Geneco
Campaign: Star Light, Star Bright
HEWLETT PACKARD ENTERPRISE (HPE)
Campaign: HPE ENGAGE & GROW
Agency: PRM Marketing Services (PRMMS)
KANIVA PET FOOD
Campaign: Kaniva : Pet Protect Family
Maybank Singapore
Campaign: Served Your Way. Maybank.
41. Best Use of Emotional Loyalty Strategy
ACCOR
Brand: ALL ACCOR
Campaign: Limitless Experiences to Build Emotional Connection​
CARiNG Pharmacy
Campaign: Colours of Care: Neurodiversity Inclusion Initiative
Flight Centre Travel Group
Campaign: World360 Rewards
Agency: Wink
Geneco
Campaign: Lost To Be Found
Geneco
Campaign: Star Light, Star Bright
Indosat
Brands: IMPoin & BonsTri
Campaign: Donasi Poin (Points Donation)
KANIVA PET FOOD
Campaign: Kaniva No Pet Beauty Standard
Millennium Hotels and Resorts
Campaign: A Thousand Ways to Belong
RHB Singapore
Campaign: Rooted in Tradition, Growing with You
Singtel
Campaign: Majulah Singapura
42. Best Use of Mobile
FairPrice Group (NTUC Link)
Campaign: The Link Rewards Programme – Every Reward, Made A Little Better
KANIVA PET FOOD
Campaign: Kaniva : Pet Protect Family
Plaza Premium Group
Brand: Smart Traveller
Campaign: Skip the Line: The ‘Link My Card’ Revolution by Smart Traveller​
Shell International Petroleum
Campaign: Shell Advantage Rewards
Agency: PRM Marketing Services (PRMMS)
Syngenta
Campaign: Syngenta ePartnerGrow®
Agency: PRM Marketing Services (PRMMS)
43. Best Use of Relationship Marketing – B2B
HEWLETT PACKARD ENTERPRISE (HPE)
Campaign: HPE ENGAGE & GROW
Agency: PRM Marketing Services (PRMMS)
KANIVA PET FOOD
Campaign: Kaniva : Pet Protect Family
RHB Singapore
Campaign: Rhythm of the Strings, Triumph of the Steed
Shell International Petroleum
Campaign: Shell Advantage Rewards
Agency: PRM Marketing Services (PRMMS)
Syngenta
Campaign: Syngenta ePartnerGrow®
Agency: PRM Marketing Services (PRMMS)
44. Best Use of Relationship Marketing – B2C
Fujioh International Trading
Brand: Fujioh
Campaign: Fujioh Aftersales Program
Agency: PRM Marketing Services (PRMMS)
Geneco
Campaign: Star Light, Star Bright
Geneco
Campaign: #ForestOfProsperity
Geneco
Campaign: Lost To Be Found
Hilton International
Campaign: Turning Conversations into Relationships Through WhatsApp
Agency: Merkle Singapore
Inchcape Singapore
Brand: Toyota
Campaign: Toyota Always
Agency: PRM Marketing Services (PRMMS)
Shell International Petroleum
Campaign: Shell Advantage Rewards
Agency: PRM Marketing Services (PRMMS)
45. Best Use of Trust-Building Initiatives
DBS Bank Singapore
Campaign: Empathetic Scam Servicing with AI
FairPrice Group (NTUC Link)
Campaign: Bridge to equity: Automating savings via Myinfoq
Agency: Honest Studio
KANIVA PET FOOD
Campaign: Kaniva : Pet Protect Family
RHB Singapore
Campaign: Rooted in Tradition, Growing with You

TALENT CATEGORIES

46. Team of the Year – Agency
For The Optics
PRM Marketing Services (PRMMS)
Wink
47. Team of the Year – Brand
FairPrice Group (NTUC Link)
HEWLETT PACKARD ENTERPRISE (HPE)
KANIVA PET FOOD
Millennium Hotels and Resorts
RHB Singapore