2024 JUDGE PROFILE
Mei Mei Song
Chief Transformation Officer
Plaza Premium Group
As Plaza Premium Group’s Chief Transformation Officer, Mei Mei Song has been instrumental in driving strategic direction and transforming experiences for the company, founded by her father Song Hoi-see in 1998.
In her role, Mei Mei focuses on creating value-added experiences for travellers, growing the brand portfolio, leading PPG’s journey to ESG, and spearheading PPG’s long-term vision with a focus on people, technology, and sustainability. She lives and breathes the Group mission of ‘making travel better, together’. She oversees four teams: sustainability, marketing, brand, and communications.
As a member of the company’s steering committee and as the next generation of PPG, Mei Mei is committed to growing the company’s award-winning airport hospitality portfolio globally by listening to the needs of travellers and developing a culture of communications internally and externally.
During her decade-long tenure with PPG, Mei Mei led the successful brand repositioning of Plaza Premium Lounge ahead of its global expansion, expanded the range of in-lounge services to cater to different travellers’ needs (voted the world’s best independent lounge by Skytrax eight years running), and launched of the company’s first Arrivals lounge, as well as Aerotel, the world’s first in-terminal airport hotel with flexible hours to accommodate different travel patterns. She was also instrumental in shifting ALLWAYS Meet & Greet to cover a more expansive portfolio of airport passenger services. More recently, Mei Mei introduced innovative hospitality concepts including: Intervals, the world’s first airport cocktail bar and the ‘proudly local’ initiative, positioning lounges as a platform to showcase local cultures through art, food and community.
Before joining PPG, Mei Mei worked in journalism as the online editor of Tatler writing on fashion, travel, wine, etiquette and watches. She graduated with a degree in Economics and Politics from the University of Edinburgh.
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