Punnic Jotinujit

Vice President, Loyalty Cards, CRM, MarTech & Data Intelligence

The Mall Group

The pioneer in next-gen retail, he has spent over two decades at the intersection of omni-channel retail and consumer banking. From architecting a CRM analytic platform, designing the sophisticated loyalty programme to launching groundbreaking metaverse and AR integrations, a specialist in “Phygital” transformation which bridges the gap between physical retail and digital ecosystems by converging big data, martech, and fintech. Beyond the boardroom, he is a dedicated guest lecturer and keynote speaker, helping shape the future of retail and martech.