Yashwanth Kumar

President – Loyalty & Analytics

Landmark Group, India

Yashwanth Kumar is the President, Loyalty & Analytics for the Landmark Group, one of India’s largest retail and hospitality conglomerates.

In his current role, he is helping shape stronger customer relationships by creating personalized experiences and optimizing customer journeys. He also oversees the use of data and analytics to uncover actionable customer insights and translating them into effective business strategies.

Over the course of his career, he has built consumer and digital functions, incubated new businesses and managed national responsibilities across multiple retail categories.

A key member of various industry bodies, he has contributed towards evangelising customer experience, data and analytics and consumer insights.