2022 JUDGE'S PROFILE
Travis Brown
Head of Customer Experience
Officeworks
Travis has been working in the retail industry for 15 years and specifically in the Customer Experience space for the past 6 years. Currently the Head of Customer Experience at Officeworks he has been involved in setting the direction & principles around the experience for their large customer base.
An empathetic leader with a passion for both customer and employee experience drives him to continue to learn and evolve in this field. His career has seen him work with fun start-ups to blue chip multi-national organisations and built multiple teams throughout his journey.
Attending the Harvard Business School to undertake the “Transforming Customer Experiences” has been one of his highlights.
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