2024 JUDGE'S PROFILE
Sushil Katdare
CX Director, Greater China and Intercontinental Region
GSK
Sushil is an acclaimed Chartered Marketer and Certified ScrumMaster®️, renowned for advancing customer engagement and loyalty within the healthcare sector. His extensive 22-year career has seen him thrive in global, regional, and country-specific roles, mastering the nuances of advertising, pharmaceuticals, consumer health, and medical devices marketing. Known for spearheading insight-driven customer experiences, Sushil excels in omnichannel engagement, journey mapping, content creation, and media strategies. His fervour for brand management is matched by his skill in harnessing data analytics to elevate commercial strategies to excellence. As an industry veteran, Sushil has led transformative teams and initiatives, significantly boosting commercial operations, sales effectiveness, and business intelligence. He’s equally adept in strategic planning, project management, and cultivating a culture of performance. A mentor at heart, Sushil is dedicated to relationship building, nurturing high-performing teams, and fostering talent growth through effective performance management frameworks, underpinning both individual and organizational achievements. His academic prowess includes an MBA in Marketing & eCommerce, an MSc in Microbiology, a BSc in Biochemistry and Microbiology, alongside certifications in Design Thinking & Innovation, fortifying his CX expertise. Sushil’s commitment and cross-functional leadership make him an ideal judge for evaluating the finest in Loyalty and Engagement Marketing.
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