2023 JUDGE'S PROFILE

Sebastian Kuemmel

Head of CRM & Personalisation

PetCulture

Sebastian is a seasoned CRM and MarTech professional with more than 11 years’ experience in working with and for retailers across Europe, Hong Kong and Asia Pacific. Before joining PetCulture, where he’s currently spearheading ambitious personalisation and retention initiatives as Head of CRM, Sebastian spent most of his professional career leading Professional and Strategic Services departments at global offices for a leading customer engagement platform provider.

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ZhaoYang Cheong

ZhaoYang Cheong

Group Brand Director

ActionCity
Dr. Chatchai Arthur Yachantha

Dr. Chatchai Arthur Yachantha

Chief Patient Experience Officer

Bumrungrad International Hospital
Nuraeni Johnson

Nuraeni Johnson

AVP of CRM

Global Digital Niaga (Blibli.Com)
Anshera Chumchaivate

Anshera Chumchaivate

Head of Data Intelligence & Customer Insights

Krungsri Consumer
Yashwanth Kumar

Yashwanth Kumar

President – Loyalty & Analytics

Landmark Group, India
Amiroel Shazrie Yussof

Amiroel Shazrie Yussof

Head of Loyalty

MALAYSIA AIRLINES
Vivian Cheong

Vivian Cheong

Director - Asia Pacific Loyalty Product Offers Lead

Mastercard
Biswajit Dutta

Biswajit Dutta

Head CRM & Loyalty

Metro Brands, India

Sandeep Jindal

Sandeep Jindal

Director of Customer Experience

Miko
Sebastian Kuemmel

Sebastian Kuemmel

Head of CRM & Personalisation

PetCulture

Dr. Mary Jane M. Valero

Dr. Mary Jane M. Valero

SVP and Chief CX & Human Resources Officer

Philippine Savings Bank

Peter Lee Hin Weng

Peter Lee Hin Weng

Head of Customer Ecosystem, Payment and Big Data

PLUS
Carolin Chan

Carolin Chan

Director of Marketing, SEA

PRM Marketing Services (PRMMS)

Nix Tang

Nix Tang

Senior Asst Director, Loyalty and Channel Marketing

Sentosa Development Corp
Shane Wan

Shane Wan

Head of Global Digital Payment and Loyalty Strategy & Growth

Shell
Dr. Natawat Saigosoom

Dr. Natawat Saigosoom

EVP, Customer Experience Function

Siam Commercial Bank (SCB)

James Riley

James Riley

Vice President, Customer Lifecycle Management

StarHub
Lolitta Suffian

Lolitta Suffian

Group Head of Customer Experience

Telekom Malaysia
Viking Wong

Viking Wong

Lead, Global Data Science

TikTok
Prakash Subramanian

Prakash Subramanian

Head of Growth Strategy, Performance Marketing, Retention, Loyalty & Partnerships

Tira, Reliance Retail

Farop Sharif

Farop Sharif

Chief Customer Experience Officer

Touch 'n Go Group
Sanjay Chinchwade

Sanjay Chinchwade

Chief Marketing Officer

UTU
David Tay

David Tay

Head of Innovation Client Engagements

Visa Asia Pacific
Shailesh Singh

Shailesh Singh

Vice President- Loyalty, Partnerships & Ancillaries

Vistara
Resh Ratnam

Resh Ratnam

Regional Head, Customer Service & Experience

Young Living Essential Oils