2022 JUDGE'S PROFILE

Alyaa Ramlan
Head, Social
Telekom Malaysia
Alyaa is tenacious go-getter with true grit, with over 14 years of experience in the telco industry. Driven by insights and objectives, she is responsible for how TM ecosystem lives on digital and social, all the while making industry firsts on bringing the company forward in the business; end-to-end spectrum; from the way the company sells, up til the way the company communicate to its customers. She is always obsessed and amazed on how human behaves on digital, and she believes that anything is possible and can be engineered from the get-go, we just have to be creative about it.
Strong in public relations, media, and communication, she is also known for her strength as a social media guru, digital strategist (marketing and branding) as well as a crisis communication expert.
VIEW OTHER JUDGES’ PROFILES

Nicholas Goh
Head of Digital Marketing & CRM
Abbott Nutrition Malaysia

Darshana Shah
Executive Vice President- Marketing & Digital
Aditya Birla Health Insurance

Ee Lynn Tee
Head of Customer Experience and Customer Relations Management
AEON

Cindy Lim
Head of Marketing
airasia rewards

Paundra Hanutama
Director of Marketing Communications

Michelle Tucker
Head of Digital and CRM ANZ
AstraZeneca

Evelyn Kipriotis
Loyalty & CX Consulting Director
CAMILLA Australia

Bartosz Demczuk
Head of Global Consulting for CRM & Loyalty Solution
Comarch

Kien Nguyen Trung
Head of Customer Insight
CON CUNG CORPORATION

Brad Martin
Head of Digital
Craveable Brands

Jason Ong
Head of Customer Relations (CRM & Partnership)
Eu Yan Sang Singapore

Suzie Wing
Global Marketing Director
Frosty Boy Global

Jane Power
Global Marketing and Digital Transformation Director
GenesisCare

Alan Tan
Head of Digital
Gibraltar BSN

Mark Elkherbotly
Head of Personalisation & Optimisation

Alice Fok
Head of Customer, International & Marketing
HSBC Bank (Singapore)

Lucida Gloria Utamidewi
VP, Head of Loyalty Management
Indosat Ooredoo Hutchison

Serene Lee
Head, Customer Experience
JustCo

Venkatesh Kidambi
Global Head Digital Marketing Platform & CRM
Kimberly-Clark

Nissan Joseph
Chief Executive Officer
Metro Brands

Travis Brown
Head of Customer Experience
Officeworks

Sreeratha G
Head of Customer Care
Philip Morris Malaysia

Charles Brewer
Group Chief Executive Officer
Pos Malaysia

Sheznie Merican
CMO
Positano Risto

Carolin Chan
Director of Marketing, SEA
PRM Marketing Services (PRMMS)

Vanessa Ligovich
Chief Marketing Officer
Quintis Sandalwood

Grace Tang
Vice President, Customer Advocacy
Razer

Leonardo Slatter
Head of CRM & Media Communications
Senayan City Mall, Jakarta- Indonesia

Cheryl Ko
Associate Director, Channel Engagement
Singtel

Alyaa Ramlan
Head, Social
Telekom Malaysia