2022 JUDGE PROFILE

Harold Lee

Director, Digital Customer Experience

The Peninsula Hotels

Harold Lee is currently the Director of Digital Customer Experience at The Peninsula Hotels Head office, responsible for group-level digital customer experience strategy, including data governance, analytics and CRM. Prior to joining The Peninsula Hotels, he grew his career in luxury, retail and FMCG industries, helping world-leading brands develop and implement CRM, digital and analytics roadmap in Asia Pacific. He also worked in Nielsen in his earlier career, managing client accounts like Colgate, Vitasoy, Nestle in retail measurement service areas.

Harold Lee considers marketing as both Science and Art, that finding ways for creativity and data analytics to work well together is key to success. He holds a bachelor’s degree in Economics and a master’s degree in Data Science.

View Other Judges’ Profile

Mia Wong

Mia Wong

General Manager – Customer Experience

BMW Concessionaires (HK)

Kim Plaggenburg

Kim Plaggenburg

Marketing Director

Feather & Bone, Hong Kong

Queenie Lam

Queenie Lam

Senior Director, Customer Marketing

FWD Life Insurance Company (Bermuda)

Dorothy Ma

Dorothy Ma

Director, PR & Communications

Green Monday

Amy Law

Amy Law

Marketing Lead – Greater China Region

Jetstar Airway

Pinky Lee

Pinky Lee

General Manager

KKday (Hong Kong)

Susan Nisbet

Susan Nisbet

Vice President - Loyalty

Langham Hospitality Group

Vienna Lee

Vienna Lee

Head of CRM and Growth

livi Bank

Becks Bradley

Becks Bradley

Sales and Marketing Director

SLOWOOD

Belinda Lin

Belinda Lin

Director of Marketing

Lai Sun Dining of Lai Sun Group

Chloe Ko

Chloe Ko

Marketing Director, Hong Kong & Cross Border

Mead Johnson Nutrition (Hong Kong)

Harold Lee

Harold Lee

Director, Digital Customer Experience

The Peninsula Hotels

James Gannaban

James Gannaban

Director of Marketing & Communications

Pirata Group Hong Kong

Virginia Mo

Virginia Mo

Director & General Manager

Snow Brand Hong Kong

Elaine Lau

Elaine Lau

Assistant Director of Marketing Communications

Tang's Living Group

Ben Tse

Ben Tse

Vice President – Marketing

Weave Living

Karen Tam

Karen Tam

Assistant General Manager (Strategic Marketing)

Wharf Estates

Melanie Man

Melanie Man

Marketing Director

YesStyle.com