2022 Winners

Best of Show – Brand
The Hong Kong Jockey Club
Best of Show – Agency
KREW
1. Best Acquisition Strategy
Sino Group
Sino Malls
Consumption Voucher Scheme Promotions
Circle K Convenience Stores
Circle K
Treat Yourself Better At Circle K
Agency: ESDlife
American Express
AMEX Explorer Card
Never Stop Exploring
Agencies: UM Hong Kong, Ogilvy Public Relations
2. Best CRM Strategy
Mead Johnson Nutrition (Hong Kong)
Club MOMS
American Express
AMEX Explorer Card
Never Stop Exploring
Agencies: UM Hong Kong, Ogilvy Public Relations
FWD Insurance
FWD MAX
FWD MAX 2.0 Engagement Platform
Agencies: DDB Hong Kong, Kinetix Systems
3. Best CX/UX Strategy

AXA Hong Kong and Macau
Enhancing our customer experience
The Hong Kong Jockey Club
LONGINES Hong Kong International Races 2021
Agency: Uniplan
Sino Group
S+ REWARDS by Sino Malls
Shop More Win More Instant Lucky Draw
4. Best COVID-19 Response
The Hong Kong Jockey Club
2021 Chinese New Year Raceday
Agency: CMRS Digital Solutions
Hang Lung Properties
Hang Lung Cross-border Live Streaming e-Shop
Agency: INITSOC
The Hong Kong Jockey Club
LONGINES Hong Kong International Races 2021
Agency: Uniplan
5. Best Eco-Loyalty Campaign
DBS Bank (Hong Kong)
DBS Towards Zero Food Waste Campaign 2021
Agency: MEology
Mead Johnson Nutrition (Hong Kong)
“We CAN Protect the Future” Formula Cans Recycling Programme
Agency: Ogilvy Hong Kong
MTR Corporation
Carbon Footprint Challenge
6. Best Engagement Campaign – Mass Audience
Wheelock Properties (Hong Kong)
Wheelock Properties X National Geographic Hong Kong Photo Contest 2021
Agency: KREW
FWD Insurance
FWD MAX
FWD MAX 2.0 Engagement Platform
Agencies: DDB Hong Kong, Kinetix Systems
tmtplaza
Bee Summer
7. Best Engagement Campaign – Specific Audience
Mead Johnson Nutrition (Hong Kong)
Club MOMS
Lingnan University
LingScape
Agency: CMRS Digital Solutions
Proctor and Gamble
Pampers
Pampers x Shemom BB Fai Chun (Couplets) Campaign
Agency:
Shemom
8. Best Loyalty Campaign
Sino Group
Sino Club
Farm Fam by the Sky
Agency: Zlashy
Sino Group
S+ REWARDS by Sino Malls
“Special Missions” Spend Stimulation Campaign
American Express
AMEX Explorer Card
Never Stop Exploring
Agencies: UM Hong Kong, Ogilvy Public Relations
9. Best Loyalty Campaign – Launch/Rebranding
Danone Nutricia Early Life Nutrition (Hong Kong)
Danone
Danone APTA Predictive CRM Ecosystem
Agency: PRIZM Group
MTR Corporation
MTR
MTR Mobile 2.0
Agency:
Cheil Hong Kong
Miramar Hotel and Investment Company
Mira Place
Mira Place Membership Rebranding Programme
Eagle Property Management (CP)
Langham Place
New LP Club Loyalty App – Happy Shopping Formula
Agency: DigiSalad Solutions
10. Best Loyalty Programme – Fashion & Beauty
The Hong Kong Jockey Club, Oriental Watch Company
Oriental Watch 60th Anniversary Sha Tin Trophy Gentlemen’s Bow Tie Raceday
King Fook
KFBEAUTY & CLIENTELLING
Agency: XGATE
MediLASE Hair Removal Centre
MediLASE
MediLASE Business Development & Single Customer View Data Enhancement
Agency: PRIZM Group
11. Best Loyalty Programme – Finance & Insurance
FWD Insurance
FWD MAX
FWD MAX 2.0 Engagement Platform
Agencies:
DDB Hong Kong, Kinetix Systems
American Express
AMEX Explorer Card
Never Stop Exploring
Agencies: UM Hong Kong, Ogilvy Public Relations
FWD Insurance
FWD MAX
FWD MAX Minigame Campaign
Agency:
Cymballe
12. Best Loyalty Programme – Food & Beverage
Mead Johnson Nutrition (Hong Kong)
Club MOMS
Saint Honore Cake Shop
Saint Honore Cake Easy Membership Program
Agency: ESDlife
Danone Nutricia Early Life Nutrition (Hong Kong)
Danone
Danone APTA Predictive CRM Ecosystem
Agency: PRIZM Group

 

13. Best Loyalty Programme – Lifestyle & Entertainment
Sino Malls
Cheer For Athletes
The Hong Kong Jockey Club
Bring Back the Racing Beat
Sun Hung Kai Real Estate (Sales And Leasing) Agency
Harbour North
Dog Art Gallery by Michel Keck @ Harbour North
Agencies: KASHow, Wasabi Creation
The Hong Kong Jockey Club, Oriental Watch Company
Oriental Watch 60th Anniversary Sha Tin Trophy Gentlemen’s Bow Tie Raceday
14. Best Loyalty Programme – Retail
Danone Nutricia Early Life Nutrition (Hong Kong)
Danone
Danone APTA Predictive CRM Ecosystem
Agency: PRIZM Group
DFI Retail Group
yuu Rewards Club
yuu Rewards Club – expansion in 2021
Watsons Hong Kong eShop
Watsons HK Shopping App
Agency:
EY Mtel
16. Best Membership Programme
FWD Insurance
FWD MAX
FWD MAX 2.0 Engagement Platform
Agencies: DDB Hong Kong, Kinetix Systems
Eagle Property Management (CP)
Langham Place
New LP Club Loyalty App – Happy Shopping Formula
Agency: DigiSalad Solutions
Sino Group
S+ REWARDS by Sino Malls
“Special Missions” Spend Stimulation Campaign
17. Best Omni-Channel Strategy
SOGO Hong Kong
SOGO Thankful Weeks 2021
Agency:
KREW
Sun Life Hong Kong
Millennial Retirement Planning Campaign
Agency: PRIZM Group
Sino Group
Sino Malls
Consumption Voucher Scheme Promotions
18. Best Partnership Loyalty Campaign
Sino Group
Sino Malls
Consumption Voucher Scheme Promotions
Citywalk
“Go Green! Save Our Planet” by Citywalk
Agency: Hattrick Creative
Sino Group
Sino Malls
Sino Malls Disney Winter Celebration
19. Best Social Media Strategy
Swire Properties x Tap & Go
Swire Properties x Tap & Go CVS Campaign
Agency: Communion W
SOGO Hong Kong
SOGO Thankful Weeks 2021
Agency: KREW
Sun Life Hong Kong
Millennial Retirement Planning Campaign
Agency: PRIZM Group
20. Best Use of Contests/Promotions
Wheelock Properties (Hong Kong)
Wheelock Properties X National Geographic Hong Kong Photo Contest 2021
Agency: KREW
Hang Lung Properties
Hang Lung Cross-border Live Streaming e-Shop
Agency: INITSOC
SOGO Hong Kong
SOGO Thankful Weeks 2021
Agency: KREW
21. Best Use of Corporate Social Responsibility
DBS Bank (Hong Kong)
DBS Towards Zero Food Waste Campaign 2021
Agency: MEology
Citywalk
“Go Green! Save Our Planet” by Citywalk
Agency: Hattrick Creative
AXA Hong Kong and Macau
AXA BetterMe Weekend
Sino Group
Sino Club
Farm Fam by the Sky
Agency: Zlashy
22. Best Use of Experiential Marketing
Sun Hung Kai Real Estate (Sales And Leasing) Agency
Harbour North
Dog Art Gallery by Michel Keck @ Harbour North
Agencies: KASHow, Wasabi Creation
Citywalk
Citywalk ‧ Busymama Upcycling Art Projects
Agency: Busymama
FrieslandCampina (Hong Kong)
Friso
MEGA BABY EXPO 2021
Agency: XGATE
MTR Corporation
The LOHAS
The Intelligent Nature
Agency: Havas Hong Kong
23. Best Use of Gamification
Lingnan University
LingScape
Agency:
CMRS Digital Solutions
MTR Corporation
MTR Mobile
Let’s catch T Chai!
Agency: CMRS Digital Solutions
FWD Insurance
FWD MAX
FWD MAX Minigame Campaign
Agency: Cymballe
24. Best Use of Influencers
American Express
AMEX Explorer Card
Never Stop Exploring
Agencies: UM Hong Kong, Ogilvy Public Relations
HKT
Now TV
The FANtastic EURO 2020
Agencies: Havas Hong Kong, Mindshare Hong Kong
Sun Hung Kai Real Estate Agency
apm
apm’s Digital Sportcation Hub
25. Best Use of Integrated Marketing Strategy
American Express
AMEX Explorer Card
Never Stop Exploring
Agencies: UM Hong Kong, Ogilvy Public Relations
DBS Bank (Hong Kong)
DBS Towards Zero Food Waste Campaign 2021
Agency: MEology
AXA China Region Insurance Company
AXA Hong Kong & Macau
The Unskippable Ad – MIRROR vs ERROR
Agencies: Secret Tour Hong Kong, Origins Production
26. Best Use of MarTech
Hang Lung Properties
Hang Lung Cross-border Live Streaming e-Shop
Agency: INITSOC
MTR Corporation
MTR
MTR Mobile 2.0
Agency: Cheil Hong Kong
The Hong Kong Jockey Club
LONGINES Hong Kong International Races 2021
Agency: Uniplan
27. Best Use of Mobile
Hang Lung Properties
Hang Lung Cross-border Live Streaming e-Shop
Agency: INITSOC
FWD Insurance
FWD MAX
FWD MAX 2.0 Engagement Platform
Agencies: DDB Hong Kong, Kinetix Systems
MTR Corporation
MTR
MTR Mobile 2.0
Agency: Cheil Hong Kong
28. Best Use of Rewards & Incentives
DFI Retail Group
yuu Rewards Club
yuu Redemption Campaign
Eagle Property Management (CP)
Langham Place
New LP Club Loyalty App – Happy Shopping Formula
Agency: DigiSalad Solutions
American Express
AMEX Explorer Card
Never Stop Exploring
Agencies: UM Hong Kong, Ogilvy Public Relations
Sun Hung Kai Real Estate (Sales And Leasing) Agency
Harbour North
Harbour North 2nd Anniversary Celebration Campaign
Agencies: Sun Promotion, Wasabi Creation
29. Best Use of Smart Data Analytics

MTR Corporation
The LOHAS
The Intelligent Nature
Agency: Havas Hong Kong
Chow Sang Sang Holdings International
Chow Sang Sang
X’mas Campaign in 2021
Agencies: Mindshare Hong Kong, Appier Hong Kong
Danone Nutricia Early Life Nutrition (Hong Kong)
Danone
Danone APTA Predictive CRM Ecosystem
Agency: PRIZM Group
Marriott International
W Hotels
W BLACK BOX
Agency: BMC Army