#LoyaltyEngagementAwards
Gala Dinner: 30 April, 2026 (Thursday)
Venue: Kowloon Shangri-La, Hong Kong (view map)
THE Loyalty Engagement Awards (NORTH ASIA) Key Dates
Beyond the point: Where storytelling meets loyalty
In an era of digital transformation, authentic human connection has become the ultimate currency. The most successful brands no longer just transact – they build relationships, forge emotional bonds, and create lasting narratives that resonate deeply with their audiences.
Now in its seventh year, The Loyalty & Engagement Awards continues to champion excellence in customer-centric innovation. This year, we turn our focus to the power of storytelling and emotional marketing – celebrating the strategies that don’t just capture attention, but wins hearts.
Our distinguished panel of judges – comprising senior marketers and loyalty experts – will bring their sharp eyes and decades of expertise to evaluate your groundbreaking work. They’re searching for those standout campaigns that not only capture attention, but deliver real results – the kind of brilliant strategies that reshape customer relationships and set new industry standards.
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With over 36 categories designed to recognise excellence across the full spectrum of engagement and loyalty, you’ll find the perfect platform to showcase your most impactful and game-changing work. This is your opportunity to highlight how your brand has used the power of storytelling to create unforgettable customer experiences.
Discover the categories that align with your achievements and submit your entries today. Let’s celebrate the brands that are writing the future of customer engagement, one powerful story at a time.
What’s new in 2026?
Best
Cross-Regional Loyalty Campaign
Best
Premium Loyalty Programme
Best Loyalty Strategy
Sustainability
Best
Flash Loyalty Campaign
Best Loyalty Strategy
Health & Wellness
Best
Anniversary Marketing Strategy
Best Use of
Emotional Marketing
Best
Interactive Loyalty Campaign
Best Loyalty Strategy
Retail / eCommerce
Best
Cost-Effective Strategy
Why should you enter?
At MARKETING-INTERACTIVE, we craft our events to offer unparalleled opportunities for all participants to shine brightly. By submitting your entries, you open doors to a world of recognition and growth within the loyalty and engagement sphere. Here’s why participating is a step towards your well-deserved spotlight:

Garner industry-wide acclaim and boost your brand's reputation for your campaigns, teams and company

Showcase your best work, achievements and breakthroughs to our independent, senior brand-side judges and potential future clients

Receive extensive coverage across MARKETING-INTERACTIVE’s media platforms (web, newsletters, social media) pre and post event

Promote your award-winning campaigns to your followers and consumer base

Raise your profile to help attract new business

Remind the industry, current clients, and customers that you are still swinging with the best

Celebrate your business’ triumphs and milestones with your entire company and project teams

Boost team morale, motivation and reward outstanding work
Your hard work deserves recognition. Whether you’re a seasoned player or a rising star, your journey with us is a celebration of commitment and achievement.
Your entries will be judged fairly and objectively, irrespective of budget, scale or resource. Each entry will be judged within its own context and on its own merits giving an even playing field to large and small companies and campaigns alike.
Submit your entries by 13 February, 2026, and pave the way for your well-deserved moment in the spotlight!
JUDGING CRITERIA
Your entry will be evaluated on the following four key areas (please read the Entry Guidelines for full descriptions):
Context
%
Strategy
%
Activity
%
Response
%
Panel of judges
Our expert judging panel will be announced soon. Keep an eye on our page for all updates on the judging panel.
If you are interested in joining the judging panel, please contact Selina Kwok at +852 2695 6606 or selinak@lighthouse-media.com.

Amy Choi
Head of Marketing
Abbott Laboratories

Rita Wong
Head of Customer Centricity and Brand Marketing
AIA Hong Kong and Macau

Jackie Dunn
Director, Marketing & Guest Experience
Aqua Restaurant Group

Matthew Li
Head of Brand & Marketing
Decathlon Hong Kong

Tim Sedo
Marketing Director, Asia Pacific
Deckers Asia Pacific

Reiko Kwok
Chief Marketing Officer, Active Trader & General Manager, Hong Kong
Exinity Group

Gavin Lai
Vice President, Brand & Marketing
FWD Insurance

Justin Chu
Vice President, Customer Loyalty
Galaxy Entertainment Group

Purple Yao
Director Branding, Marketing & Communications
Hong Kong Airlines

Emily Wong
Cluster Director of Marketing Communications
Hyatt Regency

Kiko Wong
Associate Marketing Director
Lee Kum Kee (Hong Kong)

Annie Chow
Marketing Director
Merz Aesthetics Hong Kong

Connie Poon
Head of Marketing
Pepsi Co.

Lydia Chung
Director, Global Marketing Activation & Partnerships
Plaza Premium Group

Jessica Liao
Head of Marketing, Mainland China
PURE Group

Vanessa Tsang
Global CRM Strategy Lead
Shell

Loritta Tam
Head of Retail Marketing
Swire Properties

Kevin Tsang
Head of Marketing
WeLab Bank

Nick Chan
Head, Marketing and Branding (Performing Arts)
West Kowloon Cultural District Authority
SPONSORS AND PARTNERS
For bespoke sponsorship packages, please contact us at:
Highlights from previous years
Check out what went down at Loyalty & Engagement Awards from the previous year and get ready for an even bigger party in 2026!