#LoyaltyEngagementAwards

Gala Dinner: 30 April, 2026 (Thursday)

Venue:  Kowloon Shangri-La, Hong Kong (view map)

 

THE Loyalty Engagement Awards (NORTH ASIA) Key Dates

Beyond the point: Where storytelling meets loyalty

In an era of digital transformation, authentic human connection has become the ultimate currency. The most successful brands no longer just transact – they build relationships, forge emotional bonds, and create lasting narratives that resonate deeply with their audiences.

Now in its seventh year, The Loyalty & Engagement Awards continues to champion excellence in customer-centric innovation. This year, we turn our focus to the power of storytelling and emotional marketing – celebrating the strategies that don’t just capture attention, but wins hearts.

Our distinguished panel of judges – comprising senior marketers and loyalty experts – will bring their sharp eyes and decades of expertise to evaluate your groundbreaking work. They’re searching for those standout campaigns that not only capture attention, but deliver real results – the kind of brilliant strategies that reshape customer relationships and set new industry standards.

36

With over 36 categories designed to recognise excellence across the full spectrum of engagement and loyalty, you’ll find the perfect platform to showcase your most impactful and game-changing work. This is your opportunity to highlight how your brand has used the power of storytelling to create unforgettable customer experiences.

Discover the categories that align with your achievements and submit your entries today. Let’s celebrate the brands that are writing the future of customer engagement, one powerful story at a time.

What’s new in 2026?

Best
Cross-Regional Loyalty Campaign  

Best
Premium Loyalty Programme 

Best Loyalty Strategy
Sustainability

Best
Flash Loyalty Campaign

Best Loyalty Strategy 
Health & Wellness  

Best
Anniversary Marketing Strategy  

Best Use of 
Emotional Marketing

Best
Interactive Loyalty Campaign  

Best Loyalty Strategy
Retail / eCommerce  

Best
Cost-Effective Strategy  

Why should you enter?

At MARKETING-INTERACTIVE, we craft our events to offer unparalleled opportunities for all participants to shine brightly. By submitting your entries, you open doors to a world of recognition and growth within the loyalty and engagement sphere. Here’s why participating is a step towards your well-deserved spotlight:

Sponsorship icon

Garner industry-wide acclaim and boost your brand's reputation for your campaigns, teams and company

Sponsorship icon

Showcase your best work, achievements and breakthroughs to our independent, senior brand-side judges and potential future clients

Sponsorship icon

Receive extensive coverage across MARKETING-INTERACTIVE’s media platforms (web, newsletters, social media) pre and post event

Sponsorship icon

Promote your award-winning campaigns to your followers and consumer base

Sponsorship icon

Raise your profile to help attract new business

Sponsorship icon

Remind the industry, current clients, and customers that you are still swinging with the best

Sponsorship icon

Celebrate your business’ triumphs and milestones with your entire company and project teams

Sponsorship icon

Boost team morale, motivation and reward outstanding work

Your hard work deserves recognition. Whether you’re a seasoned player or a rising star, your journey with us is a celebration of commitment and achievement.

Your entries will be judged fairly and objectively, irrespective of budget, scale or resource. Each entry will be judged within its own context and on its own merits giving an even playing field to large and small companies and campaigns alike.

Submit your entries by 13 February, 2026, and pave the way for your well-deserved moment in the spotlight!

JUDGING CRITERIA

Your entry will be evaluated on the following four key areas (please read the Entry Guidelines for full descriptions):

Context

%

Strategy

%

Activity

%

Response

%

Panel of judges

Our expert judging panel will be announced soon. Keep an eye on our page for all updates on the judging panel.

If you are interested in joining the judging panel, please contact Selina Kwok at +852 2695 6606 or selinak@lighthouse-media.com.

Amy Choi

Amy Choi

Head of Marketing

Abbott Laboratories

Rita Wong

Rita Wong

Head of Customer Centricity and Brand Marketing

AIA Hong Kong and Macau

Jackie Dunn

Jackie Dunn

Director, Marketing & Guest Experience

Aqua Restaurant Group
Matthew Li

Matthew Li

Head of Brand & Marketing

Decathlon Hong Kong

Tim Sedo

Tim Sedo

Marketing Director, Asia Pacific

Deckers Asia Pacific

Reiko Kwok

Reiko Kwok

Chief Marketing Officer, Active Trader & General Manager, Hong Kong

Exinity Group

Gavin Lai

Gavin Lai

Vice President, Brand & Marketing

FWD Insurance

Justin Chu

Justin Chu

Vice President, Customer Loyalty

Galaxy Entertainment Group

Purple Yao

Purple Yao

Director Branding, Marketing & Communications

Hong Kong Airlines

Emily Wong

Emily Wong

Cluster Director of Marketing Communications

Hyatt Regency

Kiko Wong

Kiko Wong

Associate Marketing Director

Lee Kum Kee (Hong Kong)

Annie Chow

Annie Chow

Marketing Director

Merz Aesthetics Hong Kong

Connie Poon

Connie Poon

Head of Marketing

Pepsi Co.

Lydia Chung

Lydia Chung

Director, Global Marketing Activation & Partnerships

Plaza Premium Group

Jessica Liao

Jessica Liao

Head of Marketing, Mainland China

PURE Group

Vanessa Tsang

Vanessa Tsang

Global CRM Strategy Lead

Shell

Loritta Tam

Loritta Tam

Head of Retail Marketing

Swire Properties

Kevin Tsang

Kevin Tsang

Head of Marketing

WeLab Bank

Nick Chan

Nick Chan

Head, Marketing and Branding (Performing Arts)

West Kowloon Cultural District Authority

SPONSORS AND PARTNERS

For bespoke sponsorship packages, please contact us at:

Email: partnerships_northasia@marketing-interactive.com

Highlights from previous years

Check out what went down at Loyalty & Engagement Awards from the previous year and get ready for an even bigger party in 2026!