Hetal Naetsawan

Head of PR and Marketing Communications

Cognita: St. Andrews International School, Sathorn

Hetal is a highly esteemed professional in the fields of Public Relations, Customer Relations, Marketing Communications, Advertising, Events, and Corporate Social Responsibility (CSR). With over 20 years of extensive experience, she has developed an impressive and multifaceted skill set that exemplifies her expertise in communication and engagement strategies.

Having begun her career in advertising, events, and media planning agencies, Hetal has since transitioned to the client side, working across a diverse array of industries, including financial services, financial consulting, banking, telecommunications, and education. Her impressive portfolio features collaborations with prominent organisations such as Etisalat DB, Ernst & Young, and Fidelity Business Services, where she has played a pivotal role in driving impactful projects and campaigns.

Hetal possesses a profound understanding of the complex journey from ideation to execution, particularly in the realms of service and sales. She believes that the nuances of this process extend well beyond mere customer satisfaction; rather, it is about cultivating meaningful interactions and fostering