2024 Winners

eCommerce Brand of the Year 2024
Nestlé (Zone AOA)
eCommerce Agency of the Year 2024
DKSH eCommerce
eCommerce Marketplace / eRetailer of the Year 2024
ZALORA
1. Best Brand - B2B
Gold
DKSH Business Unit Technology
Campaign: LabShop
Agency: DKSH eCommerce
Silver
Delugs
Campaign: Delugs Store Build
Agency: Jumpstart Commerce
Bronze
DKSH Performance Materials
Brand: DKSH Discover
Campaign: DKSH Discover
Agency: DKSH eCommerce
2. Best Brand - Baby, Personal Care & Home Products
Gold
Unilever International
Campaign: Unilever’s GMV Success Story: Beauty & Household Domination
Agency: ADA

Silver
Kao Corporation
Brand: Merries
Campaign: Maximising Customer Engagement and Sales in the Baby Care Sector: How Merries Leveraged Data Insights and Customer-Centric Marketing
Agency: ADA
Bronze
Haleon
Brands: Sensodyne, Aquafresh & Centrum
Campaign: Project: Journey To The Top
Agency: DKSH eCommerce
3. Best Brand - Beauty & Wellness
Gold
Blackmores
Campaign: Project Momentum: Blackmores 4th Year Growth Journey
Agency: DKSH eCommerce
Silver
Uriage Eau Thermale
Brand: Uriage
Campaign: Project CARES, CALMS, HEALS your beloved skin
Agency: DKSH eCommerce

Bronze
Amorepacific
Brand: Laneige
Campaign: Laneige’s Conversion Revolution: Leading the Charge in GMV and Customer Engagement
Agency: ADA
4. Best Brand - Entertainment
Gold
LEGO
Campaign: Project: Dream it, Build it
Agency: DKSH eCommerce
Silver
Zicket
Campaign: A Triumphant Return For AIA Carnival & UBS Presents The World Circus
Agency: OCPR

Bronze
A&W Indonesia (Prima Usaha Era Mandiri)
Campaign: A&W #CC Challenge
Agencies: Bikin Ide Kreatif Indonesia, Future Mediatrix Indonesia
5. Best Brand - Fashion & Apparel
Gold
Cheak
Campaign: Cheak Shopify Plus Build
Agency: Jumpstart Commerce
Silver
HLA Garment
Brand: HLA
Campaign: Foot Forward: Establishing HLA Jeans Shoes as a Premier Fashion Icon
Agency: ADA

Bronze
Rizman Ruzaini Creations
Brand: Rizman Ruzaini
Campaign: Fashion Forward: Redefining Market Dominance through Strategic Ecommerce Evolution
Agency: ADA
6. Best Brand - Food & Beverage
Gold
Mars Wrigley Confectionery (MWC)
Brands: Snickers, M&M, Eclipse
Campaign: Project Accelerate Growth for Mars
Agency: DKSH eCommerce
Silver
AB Food
Brand: Ovaltine
Campaign: Project: Fuel Your Day with Ovaltine
Agency: DKSH eCommerce

Bronze
PepsiCo Foods
Brands: Fritolays, Quaker
Campaign: Project: Create more Smiles with every bite
Agency: DKSH eCommerce
7. Best Brand - Healthcare & Pharma
Gold
Medinova AG
Brand: Hiruscar
Campaign: Project Acne Out, Confidence In (4th year Growth Journey)
Agency: DKSH eCommerce
Silver
Swisse Malaysia
Campaign: Swisse Malaysia Farah Ann Campaign
Agency: LEAP Commerce

Bronze
LG Household & Health Care
Brand: Physiogel
Campaign: Project: Feel Comfortable in Your Own Skin
Agency: DKSH eCommerce
8. Best Brand - Home & Office Furnishing
Gold
Secretlab
Campaign: Secretlab’s Innovative Approach: Enhancing Home & Office Furnishing Sales through Customer-Centric Strategies
Agency: ADA
Silver
Sojao
Campaign: Sojao Shopify Plus Build
Agency: Jumpstart Commerce

Bronze
Schneider Electric Vietnam
Campaign: Driving Switch & Socket Sales Excellence with Schneider Electric’s CCC x eCommerce Campaign
9. Best Brand - Travel & Hospitality
Gold
Cathay Pacific
Campaign: Cathay Real Time Travel Performance
Agency: Digitas HK
Silver
Airport Authority Hong Kong
Brand: “My HKG” Mobile App
Campaign: One-stop Booking Experience at Airport City
Agency: Branch8

Bronze
MPT Mobility
Campaign: MPT DriveHub: #DriveYourWay
Agency: CUE Group
10. Best Marketplace / eRetailer - Consumer Products
Gold
A.S. Watson Group (HK)
Brand: Watsons Hong Kong eShop
Campaign: Watsons HK App
Agency: EY Mtel
Silver
Schneider Electric Thailand
Campaign: Powering Up Innovation: Schneider Electric and Logitech’s Co-Branding Campaign Success in Thailand

Bronze
Delugs
Campaign: Delugs Store Build
Agency: Jumpstart Commerce
11. Best eCommerce Campaign - B2B
Gold
Synergy Via Online (SVO)
Campaign: Make You Possible
Silver
Singtel
Campaign: Aurora – B2B Marketplace

Bronze
Schneider Electric Indonesia
Campaign: Elevating eCommerce with Schneider Electric’s ‘Friday Easy Day’ Campaign
12. Best eCommerce Campaign - B2C
Gold
ZALORA
Campaign: ZALORAYA 2024
Silver
Nestlé (Zone AOA)
Brand: Nestlé & Wyeth Nutrition
Campaign: Nestlé x Lazada Regional Super Brand Day 2024 – Generations Of Love
Agency: Imagic Esolutions

Bronze
Frito-Lays
Campaign: Lay’s Opens a World of Flavor: Unleash Your Taste Buds on a Global Adventure!
13. Best eCommerce Campaign - Community-Driven Interactive Experience
Gold
Wellous
Brand: ZENSO
Campaign: It’s Zenso Time
Silver
A&W Indonesia (Prima Usaha Era Mandiri)
Campaign: A&W Indo. #CC Challenge
Agencies: Bikin Ide Kreatif Indonesia, Future Mediatrix Indonesia

Bronze
Aspire Lifestyles APAC
Campaign: Dine & Delight Cashback Extravaganza
14. Best eCommerce Campaign - Content Marketing
Gold
Nestlé (Zone AOA)
Brand: Nestlé & Wyeth Nutrition
Campaign: Nestlé x Lazada Regional Super Brand Day 2024 – Generations Of Love
Agency: Imagic Esolutions
Silver
Reckitt
Brand: Durex
Campaign: Durex’s Content-Driven Strategy Shift to Supercharge eCommerce
Agency: PHD Hong Kong

Bronze
Yahoo Hong Kong
Campaign: Yahoo 666 Shopping Festival
15. Best eCommerce Campaign - Cross-border / Multi-market
Gold
LG Household & Health Care
Brand: Physiogel
Campaign: Project: Feel Comfortable in Your Own Skin
Agency: DKSH eCommerce
Silver
L’Oréal Group
Brand: SkinCeuticals Hong Kong
Campaign: Skincare delivered to you anytime, anywhere
Agency: Think China
Bronze
Aspire Lifestyles APAC
Campaign: Dine & Delight Cashback Extravaganza
Bronze
HomeKong Mart
Campaign: Timeless Hong Kong Mooncake collection x Tai Hang Fire Dragon
16. Best eCommerce Campaign - Email
Gold
Singtel
Campaign: Aurora Service Renewal Campaign
Silver
Aspire Lifestyles APAC
Campaign: Vino Voyage: Luxury Wine Dining Experience 2024
Bronze
EuroHomeDirect®
Campaign: Best eCommerce Campaign
17. Best eCommerce Campaign - Green Initiative
Gold
Singtel
Campaign: Give Your Old Devices A Second Life
Silver
Schneider Electric Singapore
Campaign: Switch to Sustainability: Recycling Initiative for Switches & Sockets

Bronze
Alliance Bank Malaysia
Campaign: Alliance Bank Virtual Credit Card with Dynamic Card Number Feature
18. Best eCommerce Campaign - Influencers
Gold
Schneider Electric Thailand
Campaign: APC by Schneider Electric Thailand: Influencers Leading the Power
Agency: Gushcloud International
Silver
Amorepacific
Brand: Sulwhasoo
Campaign: Sulwhasoo’s Influencer Strategy: Maximising GMV and Traffic for Lazada’s Birthday Extravaganza
Agency: ADA

Bronze
The Hong Kong Jockey Club
Brand: Tipping One – Discover by Classic 3-in-1 app
Campaign: Tipping One by Classic 3-in-1
19. Best eCommerce Campaign - Mobile
Gold
Nestlé (Zone AOA)
Brand: Nestlé & Wyeth Nutrition
Campaign: Nestlé x Lazada Regional Super Brand Day 2024 – Generations Of Love
Agency: Imagic Esolutions
Silver
A.S. Watson Group (HK)
Brand: Watsons Hong Kong eShop
Campaign: Watsons HK App
Agency: EY Mtel
Silver
Vinda
Campaign: Mobile Commerce Mastery: How Vinda Elevated GMV and Traffic in Lazada’s 11.11 Mega Sale
Agency: ADA

Bronze
The Hong Kong Jockey Club
Brand: Discover by Classic 3-in-1 app
Campaign: Discover by Classic 3-in-1 app
20. Best eCommerce Campaign - Social Commerce
Gold
Nestlé (Zone AOA)
Brand: Nestlé & Wyeth Nutrition
Campaign: Nestlé x Lazada Regional Super Brand Day 2024 – Generations Of Love
Agency: Imagic Esolutions
Silver
A.S. Watson Group (HK)
Brand: Watsons Hong Kong eShop
Campaign: Watsons Order and Pay Express on WhatsApp
Agency: Omnichat
Bronze
HLA Garment
Brand: HLA
Campaign: Riding the Livestreaming Wave: How HLA Utilised Shopee Payday Teaser to Boost Sales
Agency: ADA
21. Best eCommerce Campaign - Social Media
Gold
Nestlé (Zone AOA)
Brand: Nestlé & Wyeth Nutrition
Campaign: Nestlé x Lazada Regional Super Brand Day 2024 – Generations Of Love
Agency: Imagic Esolutions
Silver
HomeKong Mart
Campaign: Timeless Hong Kong Mooncake collection x Tai Hang Fire Dragon

Bronze
Schneider Electric Indonesia
Campaign: Elevating eCommerce with Schneider Electric’s ‘Friday Easy Day’ Campaign
22. Best Holiday / Seasonal Marketing eCommerce Campaign
Gold
Jardine Restaurant Group
Brand: Pizza Hut Taiwan
Campaign: Stuffed Crust Double Filling Mugwort Mochi Turtle Pizza – Infused Tradition with a Generational Love for Flavor
Agencies: iProspect Taiwan, Isobar Taiwan, Carat Taiwan
Silver
Yahoo Hong Kong
Campaign: Yahoo 666 Shopping Festival

Bronze
Frito-Lays
Campaign: #HuatYourLaysFortune
23. Best Integrated eCommerce Campaign
Gold
Dexcom
Campaign: Debuting in a New Market: 1st Year Growth in Singapore
Agency: DKSH eCommerce
Silver
Danone SN
Brand: Bebelac
Campaign: Bebelac: Maximizing Impact with Data-Driven Media & Performance Marketing
Agency: ADA
Bronze
Colgate-Palmolive (Vietnam)
Campaign: Integration for Effective Growth
Agency: PMAX
Bronze
Hong Kong Trade Development Council (HKTDC)
Campaign: “EXHIBITION+” – Reinvents trade fairs to serve businesses anytime, anywhere
24. Best use of AI / Chatbots
Gold
DBS Hong Kong

Campaign: Revolutionizing banking industry with Data Driven AI and Chatbot Integration
Silver
Synergy Via Online (SVO)
Campaign:  Discovering AI FIV5S

Bronze
SleekFlow
Campaign: Best AI-powered Business Communication Software
25. Best Use of Analytics and Data Insights
Gold
DBS Hong Kong

Campaign: Leading the Way in Best Use of Analytics and Data Insights
Silver
Beiersdorf
Brand: Nivea
Campaign: Nivea’s Seasonal Sensation: Leveraging Data to Master the Summer Market
Agency: ADA
Bronze
DFI Retail Group
Brand: Mannings
Campaign: Data enrichment program
Agency: Appier
Bronze
Mitra Adiperkasa
Brand: Steve Madden
Campaign: Steve Madden becoming a top-ranked store for footwear and accessories on Shopee
Agency:  Performics India
26. Best Use of Customer Retention and Churn Reduction
Gold
Cathay Pacific

Campaign: Cathay Real Time Travel Performance
Agency: Digitas HK
Silver
Secretlab
Campaign: Feedback and Conversion Uplift: Revolutionising Retention via Optimised Customer Experience
Agency: ADA

Bronze
United Cellars
Campaign: United Cellars’ eCommerce Overhaul
Agency: SmartOSC
27. Best Use of Personalisation
Gold
Dyson Hong Kong

Brand: Dyson
Campaign: Styling Journey with Dyson on WhatsApp
Agency: Omnichat
Silver
DBS Hong Kong
Campaign: Revolutionizing Banking with Personalized Experiences through Data and AIML
Bronze
Singtel
Campaign: Aurora – B2B Marketplace
28. Best Use of SEO / SEM
Gold
Cathay Pacific

Campaign: Cathay Real Time Travel Performance
Agency: Digitas HK
Silver
Harvey Norman (Pertama Merchandising)
Campaign: From Clicks to Conversions: Harvey Norman’s Digital Sales Transformation
Agency: OOm

Bronzez
Jardine Restaurant Group
Brand: Pizza Hut Taiwan
Campaign: Stuffed Crust Double Filling Mugwort Mochi Turtle Pizza – Infused Tradition with a Generational Love for Flavor
Agencies: iProspect Taiwan, Isobar Taiwan, Carat Taiwan
29. Best Use of Shopper Marketing
Gold
Lenovo

Campaign: Lenovo Big Sales Day Campaign
Agency: Assembly
Silver
Blackmores
Campaign: Turning Clicks to Conversions: Shopper Marketing Strategies for Blackmores’ GMV Optimisation on 11.11
Agency: ADA

Bronze
Sanofi
Campaign: Sanofi’s Strategic Voyage: Shopper Marketing Triumph for Lazada 11.11
Agency: ADA
30. Best eCommerce Consultant
Gold
Think China
Brands: L’Oreal Group, SkinCeuticals Hong Kong
Campaign: Skincare delivered to you anytime, anywhere
Silver
ADA
Brands: Rizman Ruzaini Creations, Rizman Ruzaini
Campaign: Ecommerce Consulting: Elevating Rizman Ruzaini’s Couture Brand​

Bronze
SmartOSC
Brand: United Cellars
Campaign: United Cellars’ eCommerce Overhaul with SmartOSC’s Expert Consultancy
31. Best eCommerce Customer Service
Gold
Dyson Hong Kong
Brand: Dyson
Campaign: Styling Journey with Dyson on WhatsApp
Agency:  Omnichat
Silver
Secretlab
Campaign: Personalisation Excellence: How Secretlab Transformed Shopper Experience and Sales
Agency: ADA

Bronze
FairPrice Group
Campaign: Project WAR (Will to Achieve Resilience)
32. Best eCommerce Fulfilment
Gold
ZALORA
Campaign: ZALORA Platform Services
Silver
L’Oréal Group
Brand: SkinCeuticals Hong Kong
Campaign: Skincare delivered to you anytime, anywhere
Agency: Think China

Bronze
Singtel
Campaign: Endless Aisle
33. Best eCommerce Innovation
Gold
Airport Authority Hong Kong
Brand: “My HKG” Mobile App
Campaign: One-stop Booking Experience at Airport City
Agency: Branch8
Silver
Decathlon
Campaign: Leading-Edge Integration: Enhancing Business Performance with ADA’s CoPilot and Predictive Analytics
Agency: ADA

Bronze
QuadMed
Campaign: SmartOSC’s QuikCommerce
Agency: SmartOSC
34. Best eCommerce Loyalty Programme
Gold
A.S. Watson Group (HK)
Brand: Watsons Hong Kong eShop
Campaign: Watsons Order and Pay Express on WhatsApp
Agency: Omnichat
Silver
Schneider Electric Malaysia
Campaign: Boosting Sales and Loyalty: The Power of Our Power Product Bundling Campaign

Bronze
ZALORA
Campaign: ZALORA VIP (ZVIP) Loyalty Programme
35. Best eCommerce Solution
Gold
Yahoo Hong Kong
Campaign: Yahoo 666 Shopping Festival
Silver
ADA
Brand: Decathlon
Campaign: From Vision to Reality: ADA’s CoPilot Solution Propels Decathlon to Ecommerce Excellence
Bronze
DKSH eCommerce
Brand: DKSH Business Unit Technology
Campaign: LabShop
36. eCommerce Team of the Year - Agency
Gold
Ogilvy One
Silver
Imagic Esolutions

Bronze
iProspect Taiwan
37. eCommerce Team of the Year - Brand
Gold
FairPrice Group
Silver
Synergy Via Online (SVO)

Bronze
Singtel