2022 JUDGE PROFILE
Jonathan Wan
Director, Customer Experience, Data Analytics and Marketing
Japan Airlines
Jonathan Wan is the Director, Customer Experience, Data Analytics and Marketing at Japan Airlines, responsible for driving growth through digital and communication initiatives across JAL’s international markets. With over 10 years of experience in the marketing industry, he oversees the planning and execution of multi-regional campaigns spanning across Asia Pacific, Europe, and North America. Having lived in Singapore, Malaysia, Hong Kong, Switzerland, Japan and Canada, he is an advocate for diversity and the need for relevant, cross-cultural personalisation. In addition to marketing, Jonathan is also a proponent of incorporating behavioural economics and design thinking to create more human-centric digital experiences.
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Jan Harling
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David Wei
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Lydia Yau
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Katrina Tse
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Jonathan Wan
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Villie Tsang
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Cindy Chan
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Philip Chau
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Bonnie Mak
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Murphy Lam
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Khim Lynn Tan
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Devendra Shivhare
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Birgitta Tam
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Ryan Purkey
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Carmen Leung
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Alin Dobrea
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