2023 JUDGE PROFILE
Jonathan Liu
Regional Vice President, Digital & Loyalty, ASPAC Region
Hyatt Hotels Corporation
Jonathan Liu is responsible for the overarching digital and loyalty strategy for Hyatt Hotels in the Asia Pacific region. This includes performance loyalty operations, programs and marketing, digital marketing, social media, e-Commerce, digital content management, translation and product localization, all aimed at optimizing how we engage with new and existing guests, before, during and after their stay.
Prior to joining Hyatt in January 2020, Jonathan served as the Managing Director for MRM//McCann, a global digital agency part of McCann Worldgroup and Interpublic Group, where he was responsible for the Hong Kong business which comprised of +60 staff supporting clients including Google, Estee Lauder, ETS, Shangri-La, Cathay Pacific, and Unilever. He has also served in senior digital roles with EveryMundo, a travel-tech SaaS company supporting airlines, IPG Mediabrands, Neo@Ogilvy, and Hotels.com part of Expedia Group. Born and raised in the US, Jonathan has lived in Hong Kong since 2008.
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