2020 JUDGE’S PROFILE

Kyra Huang

Lead Brand & Marketing, giga! StarHub’s Fully Digital Sub-Brand
StarHub

Kyra is one of the founding members of giga, StarHub’s independent fully digital telco sub-brand. She is responsible for developing and implementing high-impact, integrated, interactive marketing solutions and communication plans aligned with business goals and customer needs.

She has a proven track record of delivering consistent brand vision & voice across multiple digital and customer fronting engagement channels. She takes pride in leading brand excellence whilst also achieving highly-engaged customer experience. Within 10 months of launch, giga has achieved the highest Net Promoter Score (NPS) across all Singapore telcos!

In addition to her digital brand & marketing experience, Kyra has more than 15 years of experience in the telecommunications and airlines industry, managing several roles from digital product management, sales and partnerships, business analysis to digital customer care. She is also a certified Product Manager and Certified Product Marketing Manager from The Association of International Product Marketing and Management (AIPMM).

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