Categories
1. Best AI-Driven Social Strategy
Judges will look for thoughtful application of AI, creativity in execution, and evidence of improved campaign performance or deeper audience connection driven by AI-enabled social strategy.
2. Best Always-On Engagement
This category recognises brands that maintain excellence in daily interaction and community health through a consistent, high-quality “always-on” presence. Entrants should demonstrate how they move beyond one-off campaigns to foster sustained audience interest and meaningful dialogue over time.
Winning entries will show a deep understanding of community management, high responsiveness, and measurable growth in brand affinity and audience trust outside of major peak periods.
3. Best B2B Social Strategy
Judges will evaluate the precision of audience targeting, the creativity of professional-focused content, and the strategy’s direct contribution to business growth and measurable commercial results.
4. Best Brand Launch or Relaunch on Social
Winning entries will highlight innovative use of social media to build excitement and buzz, resulting in positive audience reception and a successful establishment or re-establishment of the brand’s digital identity.
5. Best Brand x Creator Collaboration
Judges will assess the authenticity and alignment of the partnership, the creativity of the execution, and the campaign’s ability to generate meaningful conversations and measurable results within the creator’s community.
6. Best Brand x Culture Collaboration
Winning entries should demonstrate cultural relevance, originality, and measurable results, showcasing how the partnership resonated within the chosen domain and deepened audience engagement.
7. Best Celebrity-Led Campaign
Judges will evaluate the alignment between the celebrity and the brand, the creativity of the partnership, and the effectiveness of the celebrity’s influence in driving tangible campaign outcomes.
8. Best Commercial Strategy on Social
Winning entries will show evidence of clear commercial thinking, sophisticated use of social platforms to influence the bottom line, and measurable financial or business success attributed to the social strategy.
9. Best Community-Generated Content Strategy
Judges will assess the creativity and authenticity of the user-generated content, how it was integrated into the brand’s narrative, and its impact on strengthening community engagement and achieving campaign success.
10. Best Community-Led Brand Strategy
Winning entries will show evidence of strong, two-way community relationships, active participation from members, and a measurable impact on brand trust and long-term customer loyalty.
11. Best Culture & Community Strategy
Judges will assess the authenticity of the engagement, the campaign’s relevance to the target culture, and how the strategy fostered meaningful interactions and measurable results within that community.
12. Best Instagram-Native Strategy
Winning entries will demonstrate standout creativity, strong alignment with campaign goals, and measurable impact driven by a deep understanding of Instagram-native audience behaviours.
13. Best Integrated Social Campaign
Judges will assess the consistency and coordination of the campaign across different platforms, the strength of the overall narrative, and the campaign’s success in driving measurable brand impact.
14. Best Long-Form Social Video Strategy
Winning entries will demonstrate high-quality production, narrative depth, and the ability to deliver meaningful audience impact through compelling, long-form narratives.
15. Best Multi-Platform Social Strategy
Judges will assess how content was adapted for the unique mechanics of each platform, how the channels reinforced each other, and the effectiveness of the multi-platform approach in driving results.
16. Best Performance-Led Amplification Strategy
Winning entries will demonstrate smart audience segmentation, effective use of ad formats, and clear evidence of how the amplification strategy maximised ROI and delivered tangible campaign success.
17. Best Performance-Led Organic Campaign
Judges will evaluate the creativity of the organic tactics, the factors that drove natural virality or participation, and the measurable impact the campaign had on the brand’s objectives.
18. Best Performance-Led Social Campaign
Winning entries will show clear evidence of performance-based thinking, evidence of optimisation against targets, and measurable outcomes that directly addressed a business challenge.
19. Best Platform-Native Strategy
Judges will look for originality in platform use, effectiveness in engaging the platform’s specific community, and how well the strategy leveraged the channel’s unique strengths to drive impact.
20. Best Real-Time or Reactive Campaign
Winning entries will showcase strategic execution, cultural relevance, and the ability to connect with audiences "in the moment" to drive meaningful impact and awareness.
21. Best Short-Form Social Video Strategy
Judges will look for trend-savvy execution, creative storytelling within a limited timeframe, and evidence of how short-form video drove high engagement or virality with the intended audience.
22. Best Social Awareness Strategy
Winning entries will demonstrate clarity of message, sincerity of execution, and meaningful impact in driving understanding or advocacy for the chosen cause.
23. Best Social Commerce Strategy
Judges will evaluate the customer experience, the creativity of the execution, and the strength of the measurable outcomes in meeting commercial and conversion objectives.
24. Best Social Loyalty & Retention Strategy
Winning entries will highlight innovative use of platforms to reward and retain customers, demonstrating how social engagement translated into measurable loyalty outcomes and brand advocacy.
25. Best Social Video Strategy
Judges will assess the quality of the content, the creativity of the video strategy, and its effectiveness in delivering measurable results and a compelling brand narrative.
26. Best Social-First Brand Strategy
Winning entries will show a sophisticated integration of social media across the business, demonstrating how a "social-first" mindset led to standout brand performance and deep consumer resonance.
27. Best Sports or Esports Social Strategy
Judges will look for creative engagement tactics, cultural relevance within the gaming or sports community, and measurable impact on brand visibility and fan loyalty.
28. Best Targeted Audience Social Strategy
This category recognises campaigns that demonstrated a deep understanding of a specific demographic or interest group. Entrants should show how they used audience insights and customised messaging to create resonant social media experiences.
Winning entries will highlight how the campaign successfully connected with the intended audience through strategic channel selection and relevant content, driving measurable impact.
29. Best Use of Storytelling on Social
Judges will assess the creativity, narrative quality, and emotional resonance of the storytelling, as well as its effectiveness in captivating audiences and driving meaningful engagement.
30. Social & Cultural Impact Award
Winning entries will show evidence of significant social or cultural shift, sincere engagement with important issues, and measurable impact that extends beyond digital metrics.
NOT FOR ENTRY
31. Overall Agency HashMaster (Not for Entry)
This title is not open for direct entry, and is based solely on performance across all categories. It recognises the agency with the most successful performance at the Hashtag Australia Awards, based solely on the number and type of awards won as determined by the Hashtag Australia Awards jury.
Points System:
- Gold: 4 points
- Silver: 2 points
- Bronze: 1 point
Points Allocation for Multiple Agencies:
- Lead Agency: When multiple agencies collaborate on a winning entry and a lead agency is identified, the lead agency receives full points towards the overall awards. Non-lead agencies on that entry will each receive 25% of the points respectively.
- Joint Submission: If two agencies declare an equal partnership on a winning entry, each agency receives 50% of the points towards the overall awards.
Tie-Breakers:
- Most Gold: If total points are tied, the agency with the highest number of Gold awards wins.
- Most Silver: If Gold awards are also tied, the agency with the highest number of Silver awards wins.
- Highest Average Score: If a tie still persists, the agency with the highest average score percentage (as assigned by the judges across all their winning entries) will win.
32. Overall Brand HashMaster (Not for Entry)
This title is not open for direct entry, and is based solely on performance across all categories. It recognises the brand with the most successful performance at the Hashtag Australia Awards, based solely on the number and type of awards won as determined by the Hashtag Australia Awards jury.
Points System:
- Gold: 4 points
- Silver: 2 points
- Bronze: 1 point
Tie-Breakers:
- Most Gold: If total points are tied, the brand with the highest number of Gold awards wins.
- Most Silver: If Gold awards are also tied, the brand with the highest number of Silver awards wins.
- Highest Average Score: If a tie still persists, the brand with the highest average score percentage (as assigned by the judges across all their winning entries) will win.