{"id":18156,"date":"2026-03-10T10:26:47","date_gmt":"2026-03-10T02:26:47","guid":{"rendered":"https:\/\/awards.marketing-interactive.com\/loyalty-and-engagement-hk\/?p=18156"},"modified":"2026-03-11T11:21:58","modified_gmt":"2026-03-11T03:21:58","slug":"gavin-lai","status":"publish","type":"post","link":"https:\/\/awards.marketing-interactive.com\/loyalty-and-engagement-hk\/gavin-lai\/","title":{"rendered":"Gavin Lai"},"content":{"rendered":"

[et_pb_section fb_built=”1″ module_class=”members-full-description” _builder_version=”4.27.0″ locked=”off” global_colors_info=”{}”][et_pb_row admin_label=”Judge Profile title 2026″ _builder_version=”4.27.0″ min_height=”50px” global_module=”17144″ saved_tabs=”all” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.0″ global_colors_info=”{}”]<\/p>\n

2026 JUDGE’S PROFILE<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ admin_label=”Judge Profile” _builder_version=”4.27.0″ hover_enabled=”0″ global_colors_info=”{}” custom_padding=”41px|||||” sticky_enabled=”0″][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/awards.marketing-interactive.com\/loyalty-and-engagement-hk\/wp-content\/uploads\/sites\/28\/2026\/03\/Gavin-Lai.png” title_text=”Gavin Lai” align=”center” admin_label=”Image” _builder_version=”4.27.0″ always_center_on_mobile=”off” locked=”off” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Text” _builder_version=”4.27.0″ locked=”off” global_colors_info=”{}”]<\/p>\n

Gavin Lai<\/h3>\n

Chief Marketing & Digital Commerce Officer<\/h4>\n
\n
\n
FWD Life Philippines<\/strong><\/h5>\n<\/div>\n<\/div>\n

[\/et_pb_text][et_pb_text admin_label=”Text” _builder_version=”4.27.0″ text_text_color=”#ffffff” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

\n

Gavin Lai is the Chief Marketing and Digital Commerce Officer of FWD Life Philippines, where he champions the brand\u2019s purpose of changing the way Filipinos feel about insurance. He leads brand, marketing, communications, and digital commerce, driving growth through bold storytelling, customer\u2011centric innovation, and data\u2011led experiences across every touchpoint. Gavin oversees a dynamic, multi\u2011disciplinary team focused on delivering seamless digital journeys and meaningful engagement that empowers people to celebrate living. With deep experience across Asia\u2011Pacific financial services and leadership roles within FWD Group, he brings a progressive, challenger\u2011brand mindset to transforming insurance for the next generation.<\/span><\/p>\n

\u00a0<\/span><\/p>\n<\/div>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider color=”#FFFFFF” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”VIEW OTHER 2026 JUDGES\u2019 PROFILES” _builder_version=”4.27.0″ _module_preset=”default” global_module=”17161″ saved_tabs=”all” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ global_colors_info=”{}”]<\/p>\n

VIEW OTHER 2026 JUDGES\u2019 PROFILES<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|off” admin_label=”Judges 2026″ _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”0px||||false|false” custom_padding=”0px||||false|false” global_module=”17162″ saved_tabs=”all” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ make_equal=”on” _builder_version=”4.16″ use_custom_width=”on” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_team_member name=”Amy Choi” position=”Head of Marketing ” image_url=”https:\/\/awards.marketing-interactive.com\/loyalty-and-engagement-hk\/wp-content\/uploads\/sites\/28\/2026\/02\/Amy-Tsoi.png” disabled_on=”off|off|off” admin_label=”Amy Choi” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” body_text_color=”#ffffff” min_height=”530px” height=”470px” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE3ODAwIiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

Abbott Laboratories<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Rita Wong” position=”Head of Customer Centricity and Brand Marketing ” image_url=”https:\/\/awards.marketing-interactive.com\/loyalty-and-engagement-hk\/wp-content\/uploads\/sites\/28\/2026\/02\/Rita-Wong-scaled.jpg” disabled_on=”off|off|off” admin_label=”Rita Wong” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” body_text_color=”#ffffff” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE3MjE4IiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

AIA Hong Kong and Macau<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Jackie Dunn” position=”Director, Marketing & Guest Experience” image_url=”https:\/\/awards.marketing-interactive.com\/loyalty-and-engagement-hk\/wp-content\/uploads\/sites\/28\/2026\/02\/Jackie-Dunn_editt.jpeg” disabled_on=”off|off|off” admin_label=”Jackie Dunn” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” body_text_color=”#ffffff” min_height=”418.6px” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE3MzY4IiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

Aqua Restaurant Group<\/strong><\/h5>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_team_member name=”Karen Lau” position=”Senior Director, Marketing and Communications” image_url=”https:\/\/awards.marketing-interactive.com\/loyalty-and-engagement-hk\/wp-content\/uploads\/sites\/28\/2026\/03\/Karen-Lau.jpg” disabled_on=”off|off|off” admin_label=”Karen Lau” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” body_text_color=”#ffffff” min_height=”418.6px” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE3OTk1IiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

CBRE Hong Kong<\/h5>\n

[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ make_equal=”on” _builder_version=”4.16″ use_custom_width=”on” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_team_member name=”Matthew Li” position=”Head of Brand & Marketing” image_url=”https:\/\/awards.marketing-interactive.com\/loyalty-and-engagement-hk\/wp-content\/uploads\/sites\/28\/2026\/02\/Matthew-Li.jpg” disabled_on=”off|off|off” admin_label=”Matthew Li” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” body_text_color=”#ffffff” min_height=”404px” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE3MjcwIiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

Decathlon Hong Kong<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_team_member name=”Tim Sedo” position=”Marketing Director, Asia Pacific” image_url=”https:\/\/awards.marketing-interactive.com\/loyalty-and-engagement-hk\/wp-content\/uploads\/sites\/28\/2026\/02\/Tim-Sedo.jpg” disabled_on=”off|off|off” admin_label=”Tim Sedo” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” body_text_color=”#ffffff” min_height=”512px” height=”462px” max_height=”1000px” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE4MTQ0IiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

Deckers Asia Pacific<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Reiko Kwok” position=” Chief Marketing Officer, Active Trader & General Manager, Hong Kong” image_url=”https:\/\/awards.marketing-interactive.com\/loyalty-and-engagement-hk\/wp-content\/uploads\/sites\/28\/2026\/02\/Reiko-Kwok.jpg” disabled_on=”off|off|off” admin_label=”Reiko Kwok” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” body_text_color=”#ffffff” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE3NTE2IiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

Exinity Group<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_team_member name=”Gavin Lai” position=”Chief Marketing & Digital Commerce Officer” image_url=”https:\/\/awards.marketing-interactive.com\/loyalty-and-engagement-hk\/wp-content\/uploads\/sites\/28\/2026\/03\/Gavin-Lai-1.png” disabled_on=”off|off|off” admin_label=”Gavin Lai” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” body_text_color=”#ffffff” min_height=”475px” height=”533px” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE4MTU2IiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

FWD Insurance<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Justin Chu” position=”Vice President, Customer Loyalty” image_url=”https:\/\/awards.marketing-interactive.com\/loyalty-and-engagement-hk\/wp-content\/uploads\/sites\/28\/2026\/02\/Justin-Chu.jpeg” disabled_on=”off|off|off” admin_label=”Justin Chu” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” body_text_color=”#ffffff” min_height=”468px” height=”496px” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE4MTY3IiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

Galaxy Entertainment Group <\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Purple Yao” position=”Director Branding, Marketing & Communications” image_url=”https:\/\/awards.marketing-interactive.com\/loyalty-and-engagement-hk\/wp-content\/uploads\/sites\/28\/2026\/02\/Purple-Yao.jpg” disabled_on=”off|off|off” admin_label=”Purple Yao” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” body_text_color=”#ffffff” min_height=”100px” height=”502px” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE3NjIwIiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

Hong Kong Airlines<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Emily Wong” position=”Cluster Director of Marketing Communications” image_url=”https:\/\/awards.marketing-interactive.com\/loyalty-and-engagement-hk\/wp-content\/uploads\/sites\/28\/2026\/02\/Emily-Wong-scaled.jpg” disabled_on=”off|off|off” admin_label=”Emily Wong” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” body_text_color=”#ffffff” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE3NTUzIiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

Hyatt Regency<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Susanna Yip ” position=”Marketing Director” image_url=”https:\/\/awards.marketing-interactive.com\/loyalty-and-engagement-hk\/wp-content\/uploads\/sites\/28\/2026\/03\/Susanna-Yip.jpg” disabled_on=”off|off|off” admin_label=”Susanna Yip ” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” body_text_color=”#ffffff” min_height=”477px” height=”411px” max_height=”719px” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE4MDAzIiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

Inchcape Greater China<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Gordon Lo ” position=”Head of Marketing” image_url=”https:\/\/awards.marketing-interactive.com\/loyalty-and-engagement-hk\/wp-content\/uploads\/sites\/28\/2026\/03\/Gordon-Lo.jpeg” disabled_on=”off|off|off” admin_label=”Gordon Lo ” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” body_text_color=”#ffffff” min_height=”504px” height=”460px” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE4MTAyIiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

Jebsen Beverage Company<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Kiko Wong” position=”Associate Marketing Director” image_url=”https:\/\/awards.marketing-interactive.com\/loyalty-and-engagement-hk\/wp-content\/uploads\/sites\/28\/2026\/02\/Kiko-wong-img.jpg” disabled_on=”off|off|off” admin_label=”Kiko Wong” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” body_text_color=”#ffffff” min_height=”500px” height=”425px” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE3MTM5IiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

Lee Kum Kee (Hong Kong)<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Annie Chow” position=”Marketing Director” image_url=”https:\/\/awards.marketing-interactive.com\/loyalty-and-engagement-hk\/wp-content\/uploads\/sites\/28\/2026\/02\/Annie-Chow.png” disabled_on=”off|off|off” admin_label=”Annie Chow” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” body_text_color=”#ffffff” min_height=”512px” height=”460px” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE3ODU3IiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

Merz Aesthetics Hong Kong<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Sam Chan” position=”Head of Brand and Communications” image_url=”https:\/\/awards.marketing-interactive.com\/loyalty-and-engagement-hk\/wp-content\/uploads\/sites\/28\/2026\/03\/Sam-Chan.jpg” disabled_on=”off|off|off” admin_label=”Sam Chan” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” body_text_color=”#ffffff” min_height=”516px” height=”460px” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE4MDkxIiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

OCBC Bank Hong Kong<\/span>
<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Connie Poon” position=”Head of Marketing” image_url=”https:\/\/awards.marketing-interactive.com\/loyalty-and-engagement-hk\/wp-content\/uploads\/sites\/28\/2026\/02\/Connie-Poon.jpg” disabled_on=”off|off|off” admin_label=”Connie Poon” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” body_text_color=”#ffffff” min_height=”496px” height=”453px” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE3MjkwIiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

Pepsi Co.<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Lydia Chung” position=”Director, Global Marketing Activation & Partnerships” image_url=”https:\/\/awards.marketing-interactive.com\/loyalty-and-engagement-hk\/wp-content\/uploads\/sites\/28\/2026\/02\/Lydia-Chung-1.jpg” disabled_on=”off|off|off” admin_label=”Lydia Chung” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” body_text_color=”#ffffff” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE3MjQ1IiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

Plaza Premium Group<\/strong><\/p>\n

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PURE Group<\/strong><\/p>\n

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Shell<\/strong><\/p>\n

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Swire Properties<\/strong><\/p>\n

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Tim Ho Wan<\/strong><\/p>\n

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Value Retail China <\/strong><\/p>\n

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WeLab Bank<\/strong><\/p>\n

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West Kowloon Cultural District Authority<\/strong><\/p>\n

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2026 JUDGE’S PROFILEGavin Lai Chief Marketing & Digital Commerce Officer FWD Life Philippines Gavin Lai is the Chief Marketing and Digital Commerce Officer of FWD Life Philippines, where he champions the brand\u2019s purpose of changing the way Filipinos feel about insurance. He leads brand, marketing, communications, and digital commerce, driving growth through bold storytelling, customer\u2011centric […]<\/p>\n","protected":false},"author":64,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[26],"tags":[],"class_list":["post-18156","post","type-post","status-publish","format-standard","hentry","category-2026-judges"],"yoast_head":"\nGavin Lai - Loyalty and Engagement Hong Kong 2026<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/awards.marketing-interactive.com\/loyalty-and-engagement-hk\/gavin-lai\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gavin Lai - Loyalty and Engagement Hong Kong 2026\" \/>\n<meta property=\"og:description\" content=\"2026 JUDGE'S PROFILEGavin Lai Chief Marketing & Digital Commerce Officer FWD Life Philippines Gavin Lai is the Chief Marketing and Digital Commerce Officer of FWD Life Philippines, where he champions the brand\u2019s purpose of changing the way Filipinos feel about insurance. 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