Winners

eCommerce Brand of the Year 2020
 

L’Oreal Malaysia, Luxury Division
eCommerce Agency of the Year 2020
 

BORN Group
eCommerce Marketplace / eRetailer of the Year 2020
 

Watsons Asia
1. Best in eCommerce (Brands) – Baby, Personal Care & Home Products
GOLD
Kuvings Malaysia
Brand: Kuvings
Campaign: 2020 The Year of Growth and Expansion
Agency: Maxis eCommerce & Retail
SILVER
Kimberly-Clark
Brand: Huggies
Campaign: Huggies Limited Edition Playbox Campaign in ASEAN
Agency: Leqee
SILVER
MR DIY
Campaign: We’re Always There For You
Agency: Maxis eCommerce & Retail
BRONZE
Nestlé Infant Nutrition
Brand: NIDO and NESTOGROW
Campaign: eCommerce for NIDO and NESTOGROW
Agency: NuWorks Interactive Labs
2. Best in eCommerce (Brands) – Banking / Financial Services
GOLD
Singlife
Campaign: Singlife Account
SILVER
NTUC Income
Campaign: Incomes Personalized Customer Engagement, Product & Experience eCommerce Strategy
Agency: Happy Marketer, A Merkle Company
BRONZE
Manulife Vietnam
Campaign: Manulife Khởi Đầu Bảo Vệ (My starter protection) on Shopee
3. Best in eCommerce (Brands) – Beauty
GOLD
L’Oreal Malaysia, Luxury Division
Campaign: L’Oreal Virtual Beauty Festival: Winning eCommerce Sales via Facebook Messenger during a 12-Hour Facebook Live Event
Agency: IDOTYOU
SILVER
Luxasia
Campaign: Luxasia e-commerce enablement for beauty brands
BRONZE
Changi Group
Campaign: E-commerce Implementation – How Changi created a best-in class beauty experience for visitors and travelers
Agency: BORN Group
4. Best in eCommerce (Brands) – Electronics & Gadgets
GOLD
Digi Telecommunications
Campaign: E-commerce Implementation – Stay forever connected with your loved ones with Digi!
Agency: BORN Group
SILVER
Razer (Asia-Pacific)
Campaign: Razer.com – An Online Destination for Gamers
BRONZE
Lenovo (Central – Asia Pacific region)
Campaign: Lenovo
Agency: Performics
5. Best in eCommerce (Brands) – Fashion & Apparel
GOLD
XIXILI INTIMA
Brand: XIXILI
Campaign: Discovering The Perfect Fit Online
Agency: Maxis eCommerce & Retail
SILVER
Pomelo Fashion
Campaign: Building Community
BRONZE
Love, Bonito
Campaign: E-commerce Implementation – For the Woman you are and the woman you will be
Agency: BORN Group
6. Best in eCommerce (Brands) – Food & Beverage
GOLD
Loob Holding
Brand: Tealive
Campaign: My Bubble Tea Kit
SILVER
PepsiCo Singapore
Brand: Quaker Oats, Lays, Doritos
Campaign: Driving growth in e-retail
Agency: DKSH
BRONZE
The Pacific Meat Company
Brand: Swift Foods Philippines
Campaign: Swift Meat E-Tindahan
Agency: NuWorks Interactive Labs
7. Best in eCommerce (Brands) – Healthcare & Pharma
GOLD
Bayer Indonesia
Brand: Redoxon Triple Action
Campaign: Bayer Health Shopee Super Brand Day
Agencies: Storesend Indonesia, Mediacom
SILVER
Raffles Health
Campaign: Raffles Health eCommerce
BRONZE
Unilever
Brand: OLLY Gummy Vitamins
Campaign: Successful launch of a new brand in a competitive industry
Agency: DKSH
8. Best in eCommerce (Brands) – Home & Office Furnishing
GOLD
Asian Paints
Campaign: E-commerce Implementation & Creative Revamp of Asian Paints to make your house stand out
Agency: BORN Group
SILVER
Mimpi Sleep
Campaign: Mimpi Sleep
BRONZE
Lazy Gardener
Campaign: Lazy Gardener #BringPlantsCloser
9. Best in eCommerce (Brands) – Lifestyle & Travel
GOLD
T’way Air
Campaign: T’way Air Grand Launch
Agency: RED² Digital
SILVER
Resorts World Sentosa
Campaign: Live it up again with Amazing Moments (Reopening Campaign)
BRONZE
BIGLIFE
Brand: BIG Loyalty
Campaign: Earn BIG Live BIG
10. Best in eCommerce (Marketplace / eRetailer) – Entertainment
GOLD
Changi Airport Group
Campaign: E-commerce Implementation – How Changi’s e-commerce marketplace stands out to visitors and travelers
Agency: BORN Group
SILVER
LEGO Thailand
Brand: LEGO
Campaign: Building the #1 Toy Store Online – Brick by Brick
Agency: DKSH
BRONZE
Digi Telecommunications
Campaign: E-commerce Implementation – Stay forever connected with your loved ones with Digi!
Agency: BORN Group
11. Best in eCommerce (Marketplace / eRetailer) – Fashion & Apparel
GOLD
Changi Airport Group
Campaign: E-commerce Implementation – How Changi’s e-commerce marketplace stands out to visitors and travelers
Agency: BORN Group
SILVER
Mapemall
Campaign: Milla – Virtual Personal Shopper
Agency: Pixibo
BRONZE
PT – MAA
Campaign: E-commerce Implementation – Bringing healthy, happy and a more fulfilling lifestyle to customers through world class brands and omni-channel retail network
Agency: BORN Group
12. Best in eCommerce (Marketplace / eRetailer) – Food & Beverage
GOLD
PepsiCo Singapore
Brand: Quaker Oats, Lays, Doritos
Campaign: Driving growth in e-retail
Agency: DKSH
SILVER
Whole Earth Brands
Brand: Equal Philippines
Campaign: Equal Philippines Bounces Back
Agency: RED² Digital
BRONZE
HungryGoWhere, Singtel
Campaign: HungryGoWhere – To become Singapore’s first one-stop F&B portal
13. Best in eCommerce (Marketplace / eRetailer) – Health & Beauty
GOLD
Bayer Indonesia
Brand: Redoxon Triple Action
Campaign: Bayer Health Shopee Super Brand Day
Agencies: Storesend Indonesia, Mediacom
SILVER
Unilever
Brand: OLLY Gummy Vitamins
Campaign: Successful launch of a new brand in a competitive industry
Agency: DKSH
BRONZE
Johnson & Johnson Vietnam
Brand: Neutrogena, OGX, Aveeno
Campaign: An ecommerce-first new market launch for Johnson & Johnson
Agency: DKSH
14. Best in eCommerce (Marketplace / eRetailer) – Lifestyle & Travel
GOLD
BIGLIFE
Brand: BIG Loyalty
Campaign: Earn BIG Live BIG
SILVER
Changi Airport Group
Campaign: E-commerce Implementation – How Changi created an exquisite marketplace experience for visitors and travelers
Agency: BORN Group
BRONZE
Chevron Singapore
Brand: Caltex Singapore
Campaign: CaltexGO App
15. Best in eCommerce – Supermarkets / Hypermarkets
GOLD
AEON
Brand: AEON SHOP
Campaign: Winning The eCommerce Battle with Smart Segmentation
Agency: RED² Digital
SILVER
NTUC FairPrice
Campaign: #OneFair-mily – Caring for a Community in Crisis
BRONZE
DKSH Singapore
Brand: The Grocery Co
Campaign: Launch of a multi brand grocery store
Agency: DKSH
16. Best eCommerce Marketplace / eRetailer
GOLD
Lazada Group
Campaign: Lazada: Accelerating Progress Through Commerce and Technology
SILVER
Unilever
Campaign: Unilever’s e-route to market paid off
Agency: BORN Group
BRONZE
Changi Airport Group
Campaign: E-commerce Implementation – How Changi’s e-commerce marketplace stands out to visitors and travelers
Agency: BORN Group
17. Best eCommerce Solution
GOLD
Central JD Commerce
Brand: JD CENTRAL
Campaign: JOY PAY, a new and sustainable affiliate marketing platform
SILVER
Nestlé Australia
Brand: KITKAT
Campaign: KitKat Chocolatory – Create your break
Agency: Ogilvy, Asia Digital Hub, Vietnam
BRONZE
L’Oreal Malaysia, Luxury Division
Campaign: L’Oreal Virtual Beauty Festival: Winning eCommerce Sales via Facebook Messenger during a 12-Hour Facebook Live Event
Agency: IDOTYOU
18. Best eCommerce Consultant
GOLD
ELCA Thailand
Campaign: Winning Over Prestige Beauty During A Pandemic
Agency: ADA
SILVER
LEGO Thailand
Brand: LEGO
Campaign: Building the #1 Toy Store Online – Brick by Brick
Agency: DKSH
BRONZE
KDE Investment and Trading
Brand: Plantonic
Campaign: How DKSH grew an unknown innovation into a new category online
Agency: DKSH
19. Best eCommerce Customer Service
GOLD
Tokopedia
Campaign: Tokopedia Care: A Digital Contact Center
SILVER
Mondelez India Foods
Campaign: E-commerce Implementation – Reinstating the Joy of Gifting!
Agency: BORN Group
BRONZE
OCBC Securities
Campaign: Experience Transformation – eStatements
20. Best eCommerce Fulfilment
GOLD
Watsons Asia
Brand: Watsons
Campaign: Express In-Store Fulfillment
SILVER
IKEA
Campaign: IKEA Parcel
Agency: GOGOX
BRONZE
GIGA
Campaign: GIGA EXPERIENCE
Agency: GOGOX
21. Best eCommerce Payment Solutions
GOLD
DBS Bank
Campaign: DBS Digital Token for 3DS Authentication Initiative
SILVER
ABA Bank
Campaign: PayWay Online Payment Gateway
BRONZE
Digi Telecommunications
Campaign: E-commerce Implementation – Stay forever connected with your loved ones with Digi!
Agency: BORN Group
22. Best eCommerce Campaign – B2B
GOLD
Central JD Commerce
Brand: JD CENTRAL
Campaign: JOY PAY, helping JD CENTRAL’s brand partners grow sale with efficient investment
SILVER
OctoRocket
Brand: www.OctoRocket.asia
Campaign: “Bulk vs Small Orders” Campaign
BRONZE
DataSunday
Campaign: All-in-one Data Driven E-Commerce Solution and Analytic
Agency: TradeMonday
23. Best eCommerce Campaign – B2C
GOLD
Kimberly-Clark
Brand: Huggies
Campaign: Huggies Limited Edition Playbox Campaign in ASEAN
Agency: Leqee
SILVER
L’Oreal Malaysia, Luxury Division
Campaign: L’Oreal Virtual Beauty Festival: Winning eCommerce Sales via Facebook Messenger during a 12-Hour Facebook Live Event
Agency: IDOTYOU
BRONZE
FrieslandCampina Vietnam
Brand: Friso
Campaign: Rescue Summer With Friso
Agency: ClickMedia (VMLY&R Vietnam)
24. Best eCommerce Campaign – Content Marketing
GOLD
Nestlé (Thai)
Brand: NESCAFÉ
Campaign: NESCAFÉ Nurturing the Stronger Bond
SILVER
L’Oreal Malaysia, Luxury Division
Campaign: L’Oreal Virtual Beauty Festival: Winning eCommerce Sales via Facebook Messenger during a 12-Hour Facebook Live Event
Agency: IDOTYOU
BRONZE
Kimberly-Clark
Brand: Huggies
Campaign: Huggies Limited Edition Playbox Campaign in ASEAN
Agency: Leqee
25. Best eCommerce Campaign – Cross-border / Multi-market
GOLD
EuroHomeDirect
Campaign: “Stay Home, Stay Safe”
SILVER
DataSunday
Campaign: South East Asia Digital Customer Acquisition Campaign
Agency: TradeMonday
BRONZE
Watsons Asia
Brand: Watsons
Campaign: 8.8 Shopathon
26. Best eCommerce Campaign – Influencers
GOLD
Watsons Asia
Brand: Watsons
Campaign: #WatsonsBeautyBox Grassroots Advocacy Program
SILVER
Youpik, Lazada
Brand: Youpik
Campaign: The Influencer Marketing Social Commerce App In Thailand
BRONZE
Nestlé (Thai)
Brand: NESCAFÉ
Campaign: NESCAFÉ Latte, Unexpected
Agency: DAN Thailand
27. Best eCommerce Campaign – Mobile
GOLD
L’Oreal Malaysia, Luxury Division
Campaign: L’Oreal Virtual Beauty Festival: Winning eCommerce Sales via Facebook Messenger during a 12-Hour Facebook Live Event
Agency: IDOTYOU
SILVER
Kimberly-Clark
Brand: Huggies
Campaign: Huggies Limited Edition Playbox Campaign in ASEAN
Agency: Leqee
BRONZE
BIGLIFE
Brand: BIG Loyalty
Campaign: Earn BIG Live BIG
28. Best eCommerce Campaign – Social Media
GOLD
L’Oreal Malaysia, Luxury Division
Campaign: L’Oreal Virtual Beauty Festival: Winning eCommerce Sales via Facebook Messenger during a 12-Hour Facebook Live Event
Agency: IDOTYOU
SILVER
Bayer Indonesia
Brand: Redoxon Triple Action
Campaign: Redoxon #CesBeforeCus TikTok Hashtag Challenge
Agencies: Mediacom Indonesia, Storesend Indonesia
BRONZE
Volkswagen Passenger Cars Malaysia
Brand: Volkswagen
Campaign: 12.12 – First of Its Kind In The Auto Industry: A Fully Frictionless Social Media Shopping Experience
Agency: Industria
29. Best Integrated eCommerce Campaign
GOLD
Resorts World Sentosa
Campaign: Live it up again with Amazing Moments (Reopening Campaign)
SILVER
Lazada Group
Campaign: Lazada X Mediacorp 8.8 National Day Campaign
SILVER
Bayer Indonesia
Brand: Redoxon Triple Action
Campaign: Redoxon #CesBeforeCus TikTok Hashtag Challenge
Agencies: Mediacom Indonesia, Storesend Indonesia
BRONZE
Nestlé (Thai)
Brand: NESCAFÉ
Campaign: NESCAFÉ, The Magical Blessing
Agency: Publicis
30. Best eCommerce Innovation
GOLD
Nestlé Oceania
Brand: Chain of Origin
Campaign: Chain of Origin
SILVER
Watsons Asia
Brand: Watsons
Campaign: #ColourMe Virtual Try-on
BRONZE
Central JD Commerce
Brand: JD CENTRAL
Campaign: JOY PAY, a new and sustainable affiliate marketing platform
31. Best eCommerce Loyalty Programme
GOLD
Lenovo (Central – Asia Pacific region)
Campaign: Lenovo Pro
GOLD
QSR Stores
Brand: KFC Delivery
Campaign: KFC’s New CRM Recipe Is A Best Seller
Agency: Compass Interactive
SILVER
PT – MAA
Campaign: E-commerce Implementation – Bringing healthy, happy and a more fulfilling lifestyle to customers through world class brands and omni-channel retail network
Agency: BORN Group
BRONZE
BIGLIFE
Brand: BIG Loyalty
Campaign: Earn BIG Live BIG
32. Best Use of AI
GOLD
Watsons Asia
Brand: Watsons
Campaign: AI-Powered Hyper-Personalised eStore
Agency: Insider
SILVER
giga!
Campaign: giga’s Fully interactive AI Chatbot
BRONZE
Domino’s
Campaign: Leading the Domino’s Effect through Personalization
Agency: Insider
33. Best Use of UI / UX Design
GOLD
Changi Airport Group
Campaign: UX Revamp – How Changi created an exquisite experience for visitors and travelers
Agency: BORN Group
SILVER
DBS Bank
Campaign: DBS Lifestyle App
BRONZE
giga!
Campaign: Ditch Your Glitch & Live Large
34. eCommerce Leader of the Year (Individual)
GOLD
NTUC Income
Individual: Anny Huang
SILVER
Nestlé Oceania
Individual: Christopher Hatfield
BRONZE
Lenovo (Central – Asia Pacific region)
Individual: Ajay Shankar
35. eCommerce Team of the Year
FairPrice GOLD
NTUC FairPrice
SILVER
L’oreal Malaysia, Luxury Division
BRONZE
StarHub